Marketing
1 May 2024
To get the most out of WhatsApp Business Platform, you must have a clear opt-in strategy. Read this blog to learn more about WhatsApp opt-in.
1 May 2024
Latest from the Esendex Blog
Topics
Topics
Marketing
Mobile Journeys
26 April 2024
The Esendex team take a deeper dive into why less is more when designing a mobile landing page that converts. Keep reading to find out how to take your customer conversion rate to new heights…
26 April 2024
Mobile Journeys
15 April 2024
A mobile journey is a web and mobile optimised customer journey, designed with a specific goal in mind. In this blog we’ll explore how you can use mobile landing pages to boost conversion rates with a hyper targeted experience that guides customers to complete a specific action.
15 April 2024
Business messaging
15 March 2024
We’ve made it easier than ever to send great SMS; check out our best in class notification and alert templates here…
15 March 2024
Public Sector
15 March 2024
Emergency situations can happen at any time or place. Whether it’s a natural disaster, a system/technical fault or an unexpected change to business opening hours, time is precious when it comes to crisis
15 March 2024
Local Government
8 March 2024
Speed and quality of information are important for good emergency communication. Here are 5 benefits of SMS notifications for communicating in a crisis.
8 March 2024
Customer Service
21 February 2024
In this blog we’ll be looking at how a positive customer experience can grow revenue by as much as 10% in the transport and logistics sector. We’ll explore how speed, accessibility, self-serve options, and multichannel functionalities shape customer experience.
21 February 2024
Call Centres
21 February 2024
Do your customers want or need to call your business? With 89% of businesses competing mainly on customer experience and a 44% increase in call volumes since the start of the pandemic, learn how your business could reduce call volumes while improving the customer experience.
21 February 2024
WhatsApp
27 January 2023
As the world’s most popular messaging app, WhatsApp as a channel presents a huge chance for businesses to connect with customers. Here are our best practices for using it.
27 January 2023
RCS
24 April 2024
SMS offers unrivalled reach and remains a powerful way for businesses to send out quick and effective messages. RCS on the other hand offers enhanced features like branded messages, high-res images, gifs, videos, read receipts and more. Which one should your business choose? That depends on what you are trying to achieve…
24 April 2024
SMS
18 April 2024
Used compliantly, SMS is a great way for businesses to reach UK residents with marketing messages, special offers, reminders and more. Read this guide to learn more about the rules and regulations for sending SMS in the UK so you can stay compliant.
18 April 2024
How-to guides
17 April 2024
Engage customers and staff and make informed business decisions with instant feedback from SMS Surveys…
17 April 2024
SMS Marketing
17 April 2024
SMS marketing trends for 2024 – find out what’s hot – and not…
17 April 2024
How-to guides
17 April 2024
Personalised messages bring you closer to customers and can increase sales by as much as 10%…
17 April 2024
Travel
4 April 2024
Despite all the moving parts, our research highlights how airports and airlines work hard to keep flight delays to a minimum…
4 April 2024
SMS Marketing
2 April 2024
Are your messages getting opened but not converting? If you’re wondering how to improve customer engagement via SMS, here are 5 ways.
2 April 2024