SMS
26 July 2024
Wondering whether your business should be using push notifications or SMS to get your messages seen? We explore the pros and cons of both to help you decide.
26 July 2024
Latest from the Esendex Blog
Topics
Topics
SMS
Marketing
20 May 2024
SMS and WhatsApp are two of the world’s biggest messaging channels. How do the two compare? Which is better for your business? Read on to find out more…
20 May 2024
WhatsApp
14 May 2024
With more than 2 billion monthly users, you should be using WhatsApp Business Platform to connect with customers. Here are 5 benefits that will convince you.
14 May 2024
Marketing
1 May 2024
To get the most out of WhatsApp Business Platform, you must have a clear opt-in strategy. Read this blog to learn more about WhatsApp opt-in.
1 May 2024
Mobile Journeys
26 April 2024
The Esendex team take a deeper dive into why less is more when designing a mobile landing page that converts. Keep reading to find out how to take your customer conversion rate to new heights…
26 April 2024
Mobile Journeys
15 April 2024
A mobile journey is a web and mobile optimised customer journey, designed with a specific goal in mind. In this blog we’ll explore how you can use mobile landing pages to boost conversion rates with a hyper targeted experience that guides customers to complete a specific action.
15 April 2024
Business messaging
15 March 2024
We’ve made it easier than ever to send great SMS; check out our best in class notification and alert templates here…
15 March 2024
Public Sector
15 March 2024
Emergency situations can happen at any time or place. Whether it’s a natural disaster, a system/technical fault or an unexpected change to business opening hours, time is precious when it comes to crisis
15 March 2024
Local Government
8 March 2024
Speed and quality of information are important for good emergency communication. Here are 5 benefits of SMS notifications for communicating in a crisis.
8 March 2024
Customer Service
21 February 2024
In this blog we’ll be looking at how a positive customer experience can grow revenue by as much as 10% in the transport and logistics sector. We’ll explore how speed, accessibility, self-serve options, and multichannel functionalities shape customer experience.
21 February 2024
Call Centres
21 February 2024
Do your customers want or need to call your business? With 89% of businesses competing mainly on customer experience and a 44% increase in call volumes since the start of the pandemic, learn how your business could reduce call volumes while improving the customer experience.
21 February 2024
WhatsApp
27 January 2023
As the world’s most popular messaging app, WhatsApp as a channel presents a huge chance for businesses to connect with customers. Here are our best practices for using it.
27 January 2023
WhatsApp
24 July 2024
With a 60% conversion rate, WhatsApp Business Platform holds huge potential. Here’s how to improve your WhatsApp Business opt-in rate and ways to gather opt-in.
24 July 2024
RCS
16 July 2024
Want to get in front of your customers with engaging, branded and interactive messages? Exploring RCS messaging might be the right solution for you. Learn all about it and how it works in our complete guide.
16 July 2024
Black Friday
24 May 2024
Preparing for Black Friday? SMS can help you cut through the noise and get your deals straight into the palm of your customers’ hands. Learn how to get ready for it here…
24 May 2024
SMS Marketing
24 May 2024
Don’t start your next SMS marketing campaign before reading these best practice tips…
24 May 2024
SMS Marketing
23 May 2024
SMS birthday marketing is an effective and personal way to interact with customers and help them to celebrate their special day. Find out how to get the most out of it here.
23 May 2024
Events
13 May 2024
Dublin Tech Summit 2024 promises to be ‘Europe’s most exciting tech event’ – which is all well and good; but how do you decide what to cram into two action-packed days to get the most value, excitement
13 May 2024