Internal communication solutions
From business continuity and crisis comms to shift scheduling and staff management we provide reliable messaging solutions to engage staff from anywhere.
Trusted by over 45,000 companies worldwide
How can we help you?
Staff rostering
Shift management
From road transport drivers to the emergency services, security guards to care and health workers, shift work is growing in popularity (TUC).
Some of the ways mobile messaging can be used to engage shift workers are to fill shifts (particularly when a staff member calls in sick), to organise staff meetings, training sessions, and to send out motivational messages to boost morale and work performance.
Collect feedback from staff
Employee NPS surveys
Happy employees are 13% more productive, so it’s in everyone’s interests to ensure your team is in a positive frame of mind. SMS Surveys are an easy way to find out how your employees feel. By sending them a text message, staff can complete the survey at any time with no need to be at work to complete it.
Once your employees have given their feedback, you will then be able to analyse their feedback and improve your business to ensure your staff are happy.
Logistics
Shift allocation in logistics
A voice broadcast can call every active driver on your database within a predetermined radius of the collection postcode. The automated message will provide the drivers with the option of pressing a number to be transferred to an operator and accept the job.
By using a voice solution, drivers are able to pick up job requests and connect directly to an agent handsfree. Confirmations can be sent by text message and read between deliveries or at the next opportunity.
Business Continuity Planning
Critical communications
A disaster can affect any type of business at any time and so having a robust business continuity plan is of paramount importance.
Our solutions aim to support you during a crisis and enable you to send critical communications at the touch of a button. Mobile messaging can ensure staff are safe, and keep them informed during a crisis; SMS alerts can be used for monitoring IT systems; customers and suppliers can be updated.
Paperless forms
Employee recruitment and onboarding
You can cut down on paperwork and mailing costs by using mobile forms to sign-up and register new employees. Similarly, you can reduce the amount of time spent reviewing application forms, as a mobile form can instantly qualify and disqualify candidates if they don’t meet certain criteria.
By using a dedicated mobile-first platform, a far higher completion rate can be achieved than via a responsive website, as distractions are removed, input is simpler, and the form can be completed anywhere.
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Why you should consider adding mobile messaging to your internal communications.
Employees who are more connected to their company are 20-25% more productive.
(McKinsey)
Almost 70% of employees think their organisation should be using SMS to communicate with them.
(Vitiello)
Less than 50% of companies offer text messaging as a communication tool
(One Reach)
Why choose Esendex
Join the trusted European leader in business communications.
Guaranteed message reliability
Direct connections to all major networks. Messages will be sent to recipients using the best route possible.
Reduced costs
Save money collecting data, when compared to traditional communication channels like post and manual calls.
Wide range of digital communication channels
Utilise SMS, Voice, Email and richer communication channels, to promote employee engagement.
Template library
Save your message templates for added ease of replicating message content.
Internet connection not required
SMS Messages can be sent to all handsets, regardless of whether they have an internet connection
Customer stories
UTILITIES
Vaillant
Find out how Esendex worked with energy company Vaillant to develop a reliable and effective way of communicating with engineers on the move with the latest updates about their schedule for the day.
SECURITY
Teamwork Locksmiths
Teamwork Locksmiths have over 200 subcontractors situated all over the UK. These contractors must complete daily job sheets, and the previous paper-based system was inefficient. Find out they leveraged SMS and Mobile Journeys to “revolutionise the way we interact with our on-site locksmiths”.
RETAIL
Ocado
Ocado use our two-way SMS service allowing resource planners to offer shift swaps, overtime and holiday. Our SMS service gives them the power to text large groups of staff quickly and effectively – making the resource planners’ role much easier!
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Let us know how we can help
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