Messaging solutions for local government
Whether local councils want to reduce admin, provide more self-serve options or improve their communications with residents, staff and suppliers – Esendex can help with sophisticated multichannel solutions and software integration.
Trusted by local governments across the country
More than your average solution
Enhance resident’s experience of debt recovery
Council tax arrears are a rising issue, with councils reporting a £500 million increase in the last three months alone. Find out how enhancing the citizen experience, leads to greater returns and can be achieved in an ethical, cost-effective framework.
Increase public engagement and satisfaction
See how our low-touch workflows choose the best communication channel to achieve better community engagement; while making it simple for local councils to update recipients on everything from council housing repairs, to bulk waste collection reminders.
Major incident notifications
Learn how Leeds City Council uses Esendex’s SMS platform to send mission-critical warning messages to local organisations. Notifications include news of local fires, bomb threats and major city centre disruptions, such as protests or marches.
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Why choose Esendex?
Our multichannel messaging solutions have already helped local councils implement self-serve tools which reduce admin, enable effective payment collection and improve community engagement – all within a cost-effective framework.
Easy to use portal interface
Quickly upload resident, staff and supplier data to create messages in the fastest time possible.
Wide range of communication channels
Utilise SMS, Voice, Email and richer communication channels, to promote community, staff and supplier engagement.
Guaranteed message reliability
Direct connections to all major networks. Messages will be sent to recipients using the best route possible.
Secure data handling
Accredited to ISO 27001 by the United Kingdom Accreditation Service (UKAS).
Save your message templates for added ease of replicating everything from flood warnings to refuse collection updates.
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