The text template library

Browse our template library to get inspiration for your SMS, WhatsApp and RCS messages. Your next brilliant message is just a copy and paste away.

Tip: These are just a few suggestions of how the messages can be used. Most of our examples can work for any communications channel. Simply copy and paste the text into your messages. To use our imagery, save the file to your desktop and import into our messaging platform. 

Please feel free to reach out if you need any help!

Seasons greetings

Hi [NAME]! From all of us here at [COMPANY], we would just like to wish you a very Happy [HOLIDAY]! ❤️ Reply back and let us know how you’ll be spending your break.

Happy [HOLIDAY], [NAME]! From all of us here at [COMPANY].

Happy [SEASON]! Here’s a gift from us to you 🎁 Take [%] off, valid until [DATE]!

It’s the most wonderful time of the year ❄️ and we want to pass that joy onto you! Take [%] off your next order with [CODE].


Shop now

Cart abandonment

Hi [NAME]. Looks like you’ve left something behind! Here’s a special promo code to get 20% off your order! 🤩 Just use [CODE] at checkout by [DATE].

Don’t forget about your basket, [NAME]. It’s safe for now but head to checkout ASAP before somebody else nabs it! 🏃

Hey [NAME]. Grab the [PRODUCT] today and get an additional [%] off its current price! [LINK]

[BRAND]: Hi [NAME]! If you’re ready to complete your order, your basket is waiting for you at 👉 [LINK]

Hey [NAME], it’s [BRAND]! We noticed you left a few things in your cart. Use [CODE] for [%] off at checkout!


Shop now

[NAME], we’re still holding your items in your basket for you, but don’t wait too long! [PRODUCT] is selling out fast 😱


Buy now

See Esendex
in action

Copy and paste our messages into the Esendex platform to get started.

Or if you’re not a customer, try our platform for free.

Opening hours

A reminder that our offices will be closed from [DATE]. We’ll be back on [DATE] so our responses may be a little delayed. Check out our support site if you have any queries: [LINK]

Just a quick reminder that our offices will be closed from [DATE]. We’ll be back on [DATE] so our responses may be a little delayed. But don’t worry! We’ve created some resources which might come in handy, should you need anything over the [HOLIDAY] period.

Hi [NAME], just an update regarding our opening hours for [HOLIDAY] 👍 Our team will be available on [DAYS] at [TIME].

Hey there! Thanks for your message, the [COMPANY] team has headed home for the holidays. We will be back on [DAY] at [TIME]. Please check our website for FAQs, support docs and more 📖

Sales alert

Hey [NAME], it’s your last chance to take advantage of our biggest sale of the year! 🙏 Browse your wishlist and bag a bargain now: [LINK]

LAST CHANCE: You’ve got [HOURS] until our exclusive offers for [SEASON] end. Act fast and save lots: [LINK]

Hey VIP! Our [SEASON] sale starts tomorrow but you have early access 👌 Ready to shop the sale? [LINK]

We’re so excited to announce that our [SEASON] sale starts now! Use code [CODE] for an extra [%] off. Shop now: [LINK]

We’re so excited to announce that our [SEASON] sale starts now! Use code [CODE] for an extra [%] off.

Hi [NAME]. Good news – the [PRODUCT] you were interested in is now on sale! 🤗 Grab 20% off with the special promo code [CODE]. Valid until [DATE].

Hi [NAME]. Our big end of season sale starts NOW! 🎉 Grab savings of up to 75% off. Reply STOP to unsubscribe. Shop now: [LINK]

“Hi [NAME]. Our big end of season sale starts NOW! Grab savings of up to 75% off. Reply STOP to unsubscribe.


Shop now

Buy one [PRODUCT], get another [%] off. Just use the code BOGO at checkout. Shop now: [LINK]

See Esendex
in action

Copy and paste our messages into the Esendex platform to get started.

Or if you’re not a customer, try our platform for free.

Order update

Hi [NAME], your order is on the way now 📦 Click here to track it: [LINK]

Hi [NAME], your order is on the way now. Not going to be in? Change your delivery date or redirect your parcel below.


Track my parcel


Redirect my parcel

Thanks, [NAME], for your order! We really appreciate your business 💜 Once your [ORDER NUMBER] has been dispatched, we will send you a tracking number.

Hi [NAME], your order has been delivered! 🙌 We hope you love it. Let us know what you think and we’ll give you 10% off your next order: [LINK]

Hi [NAME], your [ORDER NUMBER] is on the way! Track your delivery here: [LINK]

Hi [NAME]. We have partially refunded you for your order [ORDER NUMBER]. To say sorry, please use [CODE] to get [% DISCOUNT] off your next order.

Hi [NAME]. We have an update regarding [ORDER NUMBER]. Unfortunately, one of the items you ordered has gone out of stock. We have automatically refunded you – it should be back with you by [TIMEFRAME]. To say sorry for the inconvenience, we want to give you [% DISCOUNT] off your next order. Just use [CODE].

See Esendex
in action

Copy and paste our messages into the Esendex platform to get started.

Or if you’re not a customer, try our platform for free.

Upsell/Cross-sell

Hey [NAME], we thought that you might be interested in the [PRODUCT] – it would go perfectly with [PRODUCT THEY’VE ALREADY BOUGHT] 😍 Have a browse: [LINK]

Hey [NAME], we thought that you might be interested in the [PRODUCT] – it would go perfectly with [PRODUCT THEY’VE ALREADY BOUGHT]. Let us know if you need any help.


Browse now


Reach out for help

Hi [NAME], since you’ve already bought [PRODUCT], you can also grab [RELEVANT PRODUCT] and save [%]! Shop this exclusive offer: [LINK]

[BRAND]: Hey [NAME], thanks for purchasing [PRODUCT]. As a huge thank you for supporting us, we’d like to offer you [%] off [RELEVANT PRODUCT] for [TIMEFRAME] only! Get it here [LINK]

Loyalty

Psst, [NAME]. You’re in! 🤫 Exclusive access to our Black Friday sale and an extra [%] off, sitewide. Happy saving! [LINK]

We’re rolling out the red carpet for you, [NAME]! VIPs get early access to our Black Friday sales 😍 Enjoy [%] off sitewide, starting [DATE]. Browse now: [LINK]

[NAME], you’ve just reached [LEVEL] of our loyalty programme! That gets you an extra [%] off EVERYTHING site-wide 🥳


Shop now

[BRAND]: Hey VIP, the big [SEASON] event is about to start and you get early access 🎉 [LINK]

Internal communication

The [COMPANY] management team would like to wish all of our employees a very happy [HOLIDAY]!

Happy [HOLIDAY]! We hope you have a wonderful break.

Happy [HOLIDAY!] Thank you for all your hard work this [YEAR/QUARTER]. From [COMPANY].

See Esendex
in action

Copy and paste our messages into the Esendex platform to get started.

Or if you’re not a customer, try our platform for free.

Hi, this is your [HOLIDAY] travel update 🚂 The service from [LOCATION] to [LOCATION] will not be running between [DATE] and [DATE]. We apologise for any inconvenience. Happy [HOLIDAY]! Please be aware that the [TRANSPORT] service will not be available until [DATE].

Hello, this is an update from [BUSINESS]. The [LOCATION] service is experiencing some delays. Please review the adjusted timetable below and leave extra time for travel. We apologise for any inconvenience.


View timetable

Hi [NAME], this is a service update. The [LOCATION] service is now running to schedule. We apologise for any inconvenience caused earlier.

Hello, just a reminder that the [SERVICE] will not be running on [DAY] due to maintenance. There will be a replacement bus running to [LOCATION].

Hello, this is an update from [BUSINESS]. The [LOCATION] service is experiencing some delays. Please review the adjusted timetable below and leave extra time for travel. We apologise for any inconvenience.

Hi, there is currently no service between [LOCATION] and [LOCATION]. We will update you when this service resumes. Please leave extra time for travel.

See Esendex
in action

Copy and paste our messages into the Esendex platform to get started.

Or if you’re not a customer, try our platform for free.

Security

Your one-time password is [NUMBER]. Do not share this password with anyone. This password will expire in [TIMEFRAME].

[NUMBER] is your [BRAND] verification code. Never share it with anyone.

Sign in attempt from [LOCATION]. If this was not you, please change your password now: [LINK]

Your password has just been changed. If this was not you, please get in touch with us now.

Opt out

Hi [NAME]. We understand that not everyone celebrates [SEASONAL EVENT]. If you would prefer not to receive our texts about [SEASONAL EVENT], reply back with NO and we will remove you from our [SEASONAL] mailing list.

[BRAND]: Are these [SEASONAL] alerts not quite what you expected? Just reply with STOP to opt out.

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