Black Friday
23 October 2023
Big sales and exclusive promotions may attract customers to your brand, but your next hurdle is overcoming
23 October 2023
Results for Customer Service
Topics
Topics
Black Friday
Customer Service
9 June 2023
Did you know that it takes just 1-2 negative experiences for more than ¾ of consumers to stop purchasing
9 June 2023
Customer Service
25 April 2023
For the majority of people, great customer service is quick, easy, efficient, personalised and convenient.
25 April 2023
Customer Service
19 April 2023
Ecommerce is expected to account for an estimated 22% of the total global retail sales by the end of
19 April 2023
Customer Service
14 April 2023
Once, it was enough to offer a unique/innovative product or service at a competitive price. These days,
14 April 2023
Customer Service
31 March 2023
Did you know that 86% of consumers would pay more for a better customer experience (CX)? And according
31 March 2023
Customer Service
20 March 2023
Did you know that 93% of customers are likely to buy from a business again after a positive customer
20 March 2023
Customer Service
10 March 2023
Did you know that half of consumers will switch to a competitor after just one negative experience? This
10 March 2023
Customer Service
11 August 2021
The past year has catapulted consumers from all demographics into the digital realm. Out of necessity,
11 August 2021