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    Esendex news

    9 March 2022

    3 trends from this year’s Mobile World Congress

    Mobile World Congress (MWC) is the most important show in the mobile calendar. It is an event that has

    9 March 2022

    Healthcare

    6 December 2021

    Automating healthcare communications: The future of patient engagement

    In a recent study of 200 Healthcare leaders, 97% stated that Covid-19 has - “significantly accelerated

    6 December 2021

    How-to guides

    22 November 2021

    How SMS can streamline internal communications

    Research shows that in 2021, 92% of people in the UK own a smartphone, leaving a minute proportion of

    22 November 2021

    Call Centres

    30 March 2021

    Every presentation from Esendex Live! 2021

    If you were able to join us on 21st March for our first entirely digital Esendex Live! event, thank you!

    30 March 2021

    SME

    26 March 2021

    Why SMS is such an effective delivery channel for surveys

    While many organisations are busy preparing for the re-opening and easing of restrictions, it’s important

    Customer Feedback, Mobile Journeys, SMS Surveys

    26 March 2021

    Call Centres

    17 December 2020

    How technology can improve customer service while reducing call volumes

    Top of mind for many businesses is how to continue providing great customer service while reducing inbound

    Customer Complaints, Customer Experience

    17 December 2020

    Retail

    1 May 2020

    3 ways to use WhatsApp for better business continuity in the retail sector

    Whether it be IT infrastructure failures, a store break-in, natural disasters or staffing shortfalls,

    Retail, WhatsApp

    1 May 2020

    Technology

    16 April 2020

    Protecting yourself against coronavirus SMS scams

    Understandably the coronavirus pandemic has made many people worried about their wellbeing. Though there

    Security

    16 April 2020

    Technology

    7 April 2020

    How to use Messaging Studio’s PDF function for internal crisis communication

    Today businesses face threats from a number of different places, whether it be a cyber attack, natural

    Emergency SMS

    7 April 2020

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