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    Black Friday

    18 October 2023

    What’s the secret to order fulfillment success?

    Arguably the biggest and busiest shopping period, Black Friday is the time many e-commerce businesses

    Black Friday

    18 October 2023

    Customer Service

    31 March 2023

    Using automation to improve customer experience

    Did you know that 86% of consumers would pay more for a better customer experience (CX)? And according

    Automation

    31 March 2023

    Retail

    21 December 2022

    Business continuity in retail: How WhatsApp Business Platform can help

    From staffing shortfalls to store break-ins or even natural disasters, a business continuity plan (BCP)

    Rich Messaging, WhatsApp

    21 December 2022

    Technology

    5 December 2022

    What are the most popular text message emojis?

    It has been nearly 30 years since the first SMS was sent, so we think this is an appropriate time to

    5 December 2022

    Technology

    30 November 2022

    The best (and worst) moments in text messaging

    With open rates of 98%, SMS is an excellent addition to a marketer's toolkit. You may have seen many

    30 November 2022

    Technology

    28 November 2022

    A brief 30-year history of SMS

    It's been 30 years since the first SMS was sent. And in that time, the little text messages we send each

    28 November 2022

    Technology

    10 August 2022

    Conversational SMS vs SMS messaging: Key differences and why they both matter

    Conversational SMS is a type of messaging you may have heard a lot about. It’s a one-to-one conversation

    Conversational Messaging

    10 August 2022

    Technology

    3 August 2022

    Customer retention strategy 101: Creating an end to end customer experience

    In today's saturated market, it’s crucial to help customers understand the value of your business and

    Customer Experience

    3 August 2022

    Technology

    2 August 2022

    Three reasons to move to a mobile first strategy

    More and more customers are using their smartphones as their primary device for browsing the internet,

    2 August 2022

    1 2 3 … 7 ›
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