Call Centres
17 December 2020
Top of mind for many businesses is how to continue providing great customer service while reducing inbound … read more
17 December 2020
Results for Technology
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Call Centres
Retail
1 May 2020
Whether it be IT infrastructure failures, a store break-in, natural disasters or staffing shortfalls, … read more
1 May 2020
Technology
16 April 2020
Understandably the coronavirus pandemic has made many people worried about their wellbeing. Though there … read more
16 April 2020
Technology
7 April 2020
Today businesses face threats from a number of different places, whether it be a cyber attack, natural … read more
7 April 2020
Technology
29 August 2019
Did you know that direct mail can be traced back to 1000 BC? The first email campaign, by contrast, was … read more
29 August 2019
Technology
10 July 2019
SMS marketing is the perfect channel to communicate directly with your customers. Nowadays, our mobile … read more
10 July 2019
Sports
25 June 2019
With the GSMA projecting some ambitious RCS launch activity across the world within the coming months, … read more
25 June 2019
Technology
24 April 2019
59% of us would try a new brand or company for a better service experience (source), so ensuring that … read more
24 April 2019
Technology
31 January 2019
2018 was an epic year of change for many companies and this was no different for Esendex. We founded … read more
31 January 2019