Increase customer and staff engagement with business SMS

Send and receive messages in a matter of minutes and build smarter two-way customer and staff conversations. Scalable, easy to integrate and cost-effective – with open and response rates as high as 98% and 45% – see how your business can benefit today.

Get fast results with business SMS

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SMS open and response rates are as high as 98% and 45%— compared to 20% and 6% for email.


More than 90% of people read a text message within the first three minutes of receiving it.


85% of customers would rather receive a text over an email or voice call from a brand, and an additional 59% prefer to receive direct messages from a business instead of downloading a separate app.


83% of consumers would like to receive appointment reminders via text, but only 20% of businesses send them.


Nearly half (42%) of all customers globally would pay more for greater convenience, including being able to access round-the-clock support.


33% of SMS recipients react to CTAs in SMS marketing messages, and 47% of them end up making a purchase.

What SMS services are available?

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Bulk SMS

With bulk SMS, you can effortlessly reach customers, prospects, or subscribers with important announcements, promotional offers or updates in an instant.

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Conversational messaging

Choose from one or two-way conversations with SMS to individual customers or send in bulk to imported contacts.

You’ll simply need a VMN or Short Code (an 11 digit number) to get started via the Esendex online portal, or API.

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SMS landing pages

Improve click through and conversion rates with fully-branded and personalised landing pages.

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Integrate SMS into your existing systems and processes with our intelligent API.

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SMS Surveys

Collect valuable customer and staff feedback with eye-catching and quick to create surveys, complete with comprehensive monitoring.

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SMS chat

Use SMS chat for fast and effective customer support conversations and speedier access to agents.

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Email to SMS

Start sending SMS straight from your email account and keep all your messages in one place.

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SMS Automations

Increase efficiency and improve customer experience with automated SMS.

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SMS Short Codes (5 digit text numbers)

An SMS Short Code can provide a more memorable and convenient way to support two-way conversations and share promotions, inquiries, surveys and more.

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SMS Gateway

Reach your audience with engaging messages in the most cost and time-efficient way possible using our powerful SMS gateway.

Let’s start sending, together.

Discover the full power of our mobile messaging platform.