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Topics

Automotive
Call Centres
Customer Service
Developers
Education
Esendex news
Finance & DCAs
Hair and Beauty
Healthcare
Hospitality
How-to guides
Local Government
Marketing
Partners
Public Sector
Real Estate
Recruitment
Restaurants
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SME
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Technology
Uncategorized
User Experience
Utilities
Finance & DCAs

17 February 2021

Esendex partners with StepChange to support people struggling with debt

For many years, Esendex has been working closely with Financial Services, Utility companies, Telecommunications … read more

Debt Collection, Debt Recovery

17 February 2021

Social Housing

29 January 2021

Is there a better way to collect rent for social housing providers?

Social housing providers in the UK face potentially one of their biggest challenges to date over the … read more

mobile collections, rent collection, social housing

29 January 2021

Social Housing

18 January 2021

The evolving landscape of rent collection in the social housing sector [infographic]

Social housing providers are in a tricky spot right now. Unemployment and rent arrears are on the rise, … read more

Infographic, mobile collections, rent collection, social housing

18 January 2021

Finance & DCAs

1 December 2020

Why message content matters: introducing behavioural insights [infographic]

If you've not heard of behavioural insights, it's possible you'll recognise the term 'nudge theory'. … read more

Infographic

1 December 2020

Customer Service

9 November 2020

Message content matters: how applying behavioural science to your texts can lead to better outcomes

There's a famous case study from the world of behavioural science called "The $100 Million Nudge". The … read more

9 November 2020

Local Government

14 October 2020

The key to unlocking call centre resource in local government has arrived

It was hard enough already for local governments before the arrival of Covid-19. Large scale budget cuts … read more

chat, Local Authority, Local Council, Local Government, Rich Messaging

14 October 2020

Automotive

20 December 2019

Introducing your new mobile payment collections strategy [infographic]

A digital revolution is taking place in the customer collections space. Businesses from a wide variety … read more

Auto SaaS, Debt Collection, mobile collections, payment solutions

20 December 2019

Public Sector

3 October 2018

Councils could save thousands and reduce stress to debtors with digital debt collection

Esendex are proud to be exhibiting at the Institute of Revenue, Ratings and Valuation Conference in Telford … read more

Debt Collection, Debt Recovery, Local Authority, Local Government

3 October 2018

Local Government

11 July 2018

Digital debt recovery could be the alternative to bailiffs

Think of bailiffs and the chances are thoughts will turn to payday loans, dodgy lending and people who … read more

Debt Collection, Debt Recovery, Local Authority, Public Sector

11 July 2018

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