21 February 2024
A key component to driving client retention and loyalty is the delivery of great customer service. There’s
21 February 2024
21 February 2024
A key component to driving client retention and loyalty is the delivery of great customer service. There’s
21 February 2024
9 June 2023
Did you know that it takes just 1-2 negative experiences for more than ¾ of consumers to stop purchasing
9 June 2023
25 April 2023
For the majority of people, great customer service is quick, easy, efficient, personalised and convenient.
25 April 2023
20 March 2023
Did you know that 93% of customers are likely to buy from a business again after a positive customer
20 March 2023
10 March 2023
Did you know that half of consumers will switch to a competitor after just one negative experience? This
10 March 2023
3 January 2023
Maybe you’re thinking about using WhatsApp Business Platform, or you’re already using it and want
3 January 2023
11 August 2022
As users of technology we look for smarter and quicker ways to get things done with optimum results,
11 August 2022
3 August 2022
In today's saturated market, it’s crucial to help customers understand the value of your business and
3 August 2022
21 July 2022
Effective customer communication helps businesses better connect with customers, making them feel more
21 July 2022