White papers and eBooks.

Our whitepapers and eBooks showcase the versatile applications of SMS, Voice, Mobile and Email across various industries offering insights for beginners, experts, and everyone in between. Even if you’re just exploring your options, there’s a guide for you!

The Problem with Payments

With 46% of consumers now preferring to use their mobile device for the entirety of the purchasing process, it’s essential for businesses to consider how they collect payments. So what are the best ways to collect more, and also reduce costs?


The road to recovery, what can we learn from Chinese and European retailers to inform back-to-business strategies.

Mobile Payments

Here’s how to collect more payments from your customers in an automated way by targeting mobile devices.

Financial Services

Exploring digital transformation in financial services: 7 ways self-serve solutions should feature in your customer journeys.


Integrate SMS into each and every application. Automate delivery notifications, system alerts, etc.

Public Sector

Why a better citizen experience in debt collection leads to greater returns – and how to implement this.


How can utility providers keep customers happy and loyal,
while providing services profitably?

Retail & Marketing

As the way retailers speak to customers changes, so should the ways that products are promoted.

Retail & Service

We’ve never had more choice or ease of switching brands, so don’t be on the back foot with customer service.

GDPR, you ready?

A plain English guide to the steps you’ll need to take to be compliant when sending texts and emails.

Reseller Programme

We’ll give you the power to offer customers an evolving range of mobile-focused communication channels while providing services profitably?

Facebook Messenger

Facebook Messenger is available for business use – but will it add value to your communication strategy?

SMS integration

Integrate SMS into multiple applications, from automating delivery notifications to system alerts.

Construction & property

Interact with suppliers, buyers and staff! Property alerts, updates, co-ordinate stock – just a few ways SMS can help.

Financial services

Use SMS to fight fraudulent activity, send balance updates, billing reminders, policy renewals and more!


Communicate with patients and staff! Appointment reminders, shift planning, outpatient follow-ups, etc.

SMS cheat sheet

Send effective text messages -you may find it helpful to have an SMS cheat sheet of best practices at your fingertips.

Transport & logistics

Whether you’re transporting goods or people, SMS traffic updates & delivery notifications drive efficiency.

What is grey routing?

If you could send SMS very cheaply, but with limited security, speed and reliability, would you?


Contact staff, parents and pupils. Arrange staff cover, notify of closures and deliver room changes – to name a few.

Discover more in our customer stories and FAQ pages.