Customer stories

npower

As one of the big 6 energy providers, collecting overdue payments is a key aspect of business success for npower. Find out how Esendex worked with them to develop a multichannel communication strategy, which helped provide a boost to collection rates.

Ocado

Ocado are the world’s largest online grocer. Find out how Esendex helped them enjoy better communications with their customers and employees.

Clanwilliam Group

Find out how Clanwilliam Group partnered with Esendex to provide a bespoke, self-serve SMS management platform for their healthcare providers.

Cash4UNow

Find out how Cash4UNow increased payments, and provided a convenient platform to customers with an automated collection service using the Mobile Journeys platform

Vaillant Group UK

Here’s how Vaillant increased customer engagement by 38% by using a combination of SMS Landing Pages and RCS technology.

CommuniGator

Here’s how CommuniGator joined Esendex’s reseller programme to offer SMS communications to customers via their marketing automation software.

Law Staff Legal Recruitment

Law Staff Legal Recruitment were looking for a more visual and engaging way to connect with their candidates. Here’s how SMS Landing Pages helped.

Vaillant Group

Communicating effectively with customers and engineers has proved essential. Using SMS has helped to improve their efficiency and save costs.

Spread Eagle Hotel

With added personalisation and call to action buttons, SMS Landing Pages helped the Spread Eagle Hotel sell out all their Melbourne Cup event tickets. 

Four Star Pizza

Interactive and visually engaging, our new SMS Landing Pages feature gave Ireland’s leading pizza company a huge sales boost on Black Friday.

Credit Unions

How SMS is proving more effective than email at keeping Plane Saver’s customers informed, and stimulating new loan enquiries.

Recruitment

Recruitment agencies like Your World Recruitment are saving costs, re-engaging lapsed customers and filling more positions with SMS.

Crownsavers Credit Union

Here’s how Crownsavers Credit Union used our SMS Landing Page platform to promote responsible lending to their customers.

Health

Collecting patient feedback using SMS has presented health provider, Health Harmonie with 3 times more data than previous methods.

Red Driving School

Sending instructors booking confirmations, notifying pupils of cancellations and so on, has allowed RED to drive their business model forward.

Capgemini

Capgemini creates and delivers business and technology solutions – here’s how they’ve helped a major retailer launch a click-and-collect service.

Quote Me Today

SMS has helped Quote Me Today to get more mileage out of their communication – setting up or renewing policies is easier than ever!

Nottingham Forest

The safety and security of fans is paramount to Nottingham Forest Football Club – SMS helped score the winning formula to deliver this.

Somerset SIMS Support Service

The Somerset SIMS Support Service were looking for an easy to integrate and reliable method of communicating with parents while on-the-go.

Moy Furniture

Having used SMS successfully for years, Moy Furniture were staggered when adding an SMS Landing Page doubled the effect of their promotion.

DCK

Communications partner DCK, wanted to offer their customers a dynamic and engaging way to connect with audiences. Here’s how SMS helped.

Council Tax Prompts

Brighton & Hove City Council have been able to prevent further recovery action, saving time and money for customers and the council.

Plane Saver Credit Union

Plane Saver Credit Union were looking to gather more feedback from their customers in a more intelligent way. Here’s how SMS Surveys helped.

Teamwork Locksmith Ltd

Find out how Teamwork Locksmith Ltd used SMS to communicate with on-site locksmiths and reduce strain on administration departments.

Epilepsy Society

Providing care 24 hours a day, 365 days a year isn’t an easy job – but since using our SMS platform Epilepsy Society are now able to cover carer shifts quickly.

piggyPrint.com

Integrating SMS with their Magento website has enabled them to keep their customers better informed, and delivered a competitive advantage.

Leeds City Council

Leeds City Council use our SMS platform to assist their LeedsAlert system. It’s ideal for communicating mission-critical messages to local businesses.