• 0345 356 5758
  • Support
  • UK
    • Australia
    • France
    • Germany
    • Ireland
    • Italy
    • Spain
  • Log in
Esendex logo
  • Solutions
    • Industries
      • Financial Services
      • Retail
      • Healthcare
      • Utilities
      • Software Partners
      • Local Government
      • Property
      • Recruitment
      • Education
      • Social Housing
    • Services
      • Customer ExperienceEngaging customer messaging solutions
      • Customer SatisfactionCollect feedback, measure satisfaction and improve
      • Debt ManagementEthical debt recovery
      • Internal CommunicationFrom business continuity to shift management
      • MarketingCreate more engaging, higher-converting, mobile-first campaigns
  • Products
    • Products
      • SMSSend and receive SMS online; integrate SMS into apps & software.
      • Rich MessagingCreate richer, more interactive conversations with your customers.
      • VoiceCustomisable IVRs and outbound voice services
      • Mobile JourneysMobile-first experiences for payments, promotions & data capture
      • EmailFully managed transactional email which integrates with other channels
      • Managed ServicesWe integrate with existing software, to create a fluid, omnichannel experience.
      • WhatsApp for BusinessUse the world’s most popular messaging app to connect with customers.
    • Developers
      • SMS APIs
      • Developer Documentation
  • Resources
    • Case Studies
    • Blog
    • eBooks & White papers
    • FAQs
    • Support
  • Contact
  • Pricing
    • Talk to an expert
    • Start Free Trial
    • Log In

    Results for Utilities

    Topics
    Automotive
    Call Centres
    Customer Service
    Developers
    Education
    Esendex news
    Finance & DCAs
    Hair and Beauty
    Healthcare
    Hospitality
    How-to guides
    Lenders
    Local Government
    Marketing
    Partners
    Public Sector
    Real Estate
    Recruitment
    Restaurants
    Retail
    SME
    Social Housing
    Sports
    Technology
    Uncategorized
    User Experience
    Utilities

    Topics

    Automotive
    Call Centres
    Customer Service
    Developers
    Education
    Esendex news
    Finance & DCAs
    Hair and Beauty
    Healthcare
    Hospitality
    How-to guides
    Lenders
    Local Government
    Marketing
    Partners
    Public Sector
    Real Estate
    Recruitment
    Restaurants
    Retail
    SME
    Social Housing
    Sports
    Technology
    Uncategorized
    User Experience
    Utilities
    Marketing

    19 August 2021

    6 Ways to make your business SMS messages more engaging

    As technology evolves, consumers' daily lives become busier, and new products and services hit the market,

    19 August 2021

    Marketing

    16 August 2021

    Ready-to-use text message templates for businesses

    With the pandemic forcing businesses to increase their digital presence, there’s never been more pressure

    16 August 2021

    Customer Service

    11 August 2021

    Upgrade your communications strategy: Mobile Letters delivered via SMS

    The past year has catapulted consumers from all demographics into the digital realm. Out of necessity,

    11 August 2021

    Finance & DCAs

    17 February 2021

    Esendex partners with StepChange to support people struggling with debt

    For many years, Esendex has been working closely with Financial Services, Utility companies, Telecommunications

    Debt Collection, Debt Recovery

    17 February 2021

    Call Centres

    17 February 2021

    Putting the customer first: An effective approach to call deflection

    While the UK’s vaccination programme is reason for optimism, the reality is that for businesses to

    Customer Experience, Customer Service

    17 February 2021

    Finance & DCAs

    1 December 2020

    Why message content matters: introducing behavioural insights [infographic]

    If you've not heard of behavioural insights, it's possible you'll recognise the term 'nudge theory'.

    Infographic

    1 December 2020

    Finance & DCAs

    30 November 2020

    How Covid-19 has impacted business messaging across the finance and utility sector

    As the UK enters what is predicted to be the worst recession for 300 years, it’s fair to say that 2020

    Business Messaging, Customer Experience, Debt Recovery

    30 November 2020

    Customer Service

    9 November 2020

    Message content matters: how applying behavioural science to your texts can lead to better outcomes

    There's a famous case study from the world of behavioural science called "The $100 Million Nudge". The

    9 November 2020

    Utilities

    7 October 2020

    One simple step to saving call centre teams’ time in the utility sector

    Before COVID-19, the average waiting time to speak to a customer service agent was 10 minutes in the

    chat, contact centres, Rich Messaging, Utilities

    7 October 2020

    1 2 3 4 ›
    Esendex logo
  • From SMS and WhatsApp to multi-channel mobile journeys, Esendex helps you deliver business messaging that puts the power in your customers’ hands. Create conversation and true engagement with customer-led communications.

    • Products
    • SMS
    • SMS API
    • WhatsApp for Business
    • Rich Messaging
    • Voice
    • Mobile Journeys
    • Email
    • Managed Services
    • Industries
    • Financial Services
    • Retail
    • Healthcare
    • Utilities
    • Local Government
    • Property
    • Recruitment
    • Education
    • Social Housing
    • Company
    • About
    • Our Culture
    • Careers
    • Contact
    • Customer Stories
    • Knowledge Hub
    • Reseller
    • Support
    • Information Security Statement
    • Loading…

  • © Commify UK Ltd 2022 | Registered company number: 04217280

    • Cookie Policy
    • Privacy Policy
    • T&C’s
    • Acceptable Use Policy
    Esendex Cookie Policy

    We use necessary cookies to make our site work. We'd also like to set analytics cookies. Cookie Policy

    Cookie Preferences