Finance & DCAs
25 June 2020
On 22nd June 2020, it was announced that Ofgem had confirmed energy companies were once again, allowed … read more
25 June 2020
Categories for Utilities
Finance & DCAs
Customer Service
4 May 2020
Service-based businesses ranging from hairdressers and beauty salons to veterinary practices and car … read more
4 May 2020
Finance & DCAs
5 April 2020
COVID-19 has many different views from thought leaders on its impact, but there is one common theme – … read more
5 April 2020
Automotive
20 December 2019
A digital revolution is taking place in the customer collections space. Businesses from a wide variety … read more
20 December 2019
Utilities
22 July 2019
As you know, the government is planning to put an energy smart meter in every household in the UK by … read more
22 July 2019
Customer Service
4 July 2019
Customer service and experience really has been the hot topic of 2019. Every business has been racking … read more
4 July 2019
Utilities
19 June 2019
Utility providers are faced with an enormous balancing act: limiting customer arrears and chasing down … read more
19 June 2019
Customer Service
10 June 2019
You might be familiar with hearing ‘best package’ deals from utility companies when your contract … read more
10 June 2019
Utilities
20 May 2019
When asked what impacts their level of trust with a company, consumers ranked excellent customer service … read more
20 May 2019