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    How-to guides

    22 November 2021

    How SMS can streamline internal communications

    Research shows that in 2021, 92% of people in the UK own a smartphone, leaving a minute proportion of

    22 November 2021

    How-to guides

    22 February 2021

    5 ways charities can use SMS surveys to boost donations and help more people

    Though every sector has had to adapt to changing circumstances and restrictions throughout the pandemic,

    Charity, Mobile Journeys, SMS Surveys

    22 February 2021

    Finance & DCAs

    1 December 2020

    Why message content matters: introducing behavioural insights [infographic]

    If you've not heard of behavioural insights, it's possible you'll recognise the term 'nudge theory'.

    Infographic

    1 December 2020

    How-to guides

    17 November 2020

    The Esendex Masterclass: Black Friday

    Recorded on November 10th 2020, two of our experienced team, ran a webinar aimed to help businesses create

    Black Friday, SMS Landing Pages, Webinar

    17 November 2020

    Customer Service

    9 November 2020

    Message content matters: how applying behavioural science to your texts can lead to better outcomes

    There's a famous case study from the world of behavioural science called "The $100 Million Nudge". The

    9 November 2020

    How-to guides

    29 September 2020

    Customer satisfaction survey: one in three businesses have never sought feedback

    New research from Esendex suggests many businesses invest zero time into asking their customer base what

    Customer Experience, Customer Feedback, Customer Satisfaction

    29 September 2020

    How-to guides

    31 July 2020

    A guide to collecting feedback post-Covid19

    The economic impact of the pandemic is unquestionable and as in the UK we are still in the earliest stages

    Customer Feedback, Employee Engagement, Mobile Journeys

    31 July 2020

    How-to guides

    1 April 2020

    How to use landing pages for sending critical communication

    During a crisis, it’s important for businesses to communicate quickly and efficiently with customers.

    Business Critical Communication, Critical messaging

    1 April 2020

    How-to guides

    13 March 2020

    Best practice guide: Creating a business continuity plan

    Businesses today face threats from a multitude of places, whether it’s a cyber attack, natural disaster

    Business Communication, Business Continuity, Business Messaging

    13 March 2020

    1 2 3 … 10 ›
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