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    Latest from the Esendex Blog

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    Topics

    Automotive
    Black Friday
    Business messaging
    Call Centres
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    Education
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    Real Estate

    16 July 2018

    25 SMS WhatsApp templates for real estate

    The property market is experiencing some challenging times with fewer properties coming onto the market, and even fewer properties being sold. Here’s how SMS can provide estate agencies with a much-needed boost and help sell more property.

    SMS Estate Agency, SMS Marketing

    16 July 2018

    Local Government

    11 May 2018

    How housing associations can reduce missed maintenance visits by 30%

    Missed maintenance appointments are an expensive nuisance for housing associations. Engineers’ time and housing authorities’ money can be better spent elsewhere. Here’s how SMS can provide a low-cost solution, and reduce the number of no-shows.

    Housing, Local Council, Local Government, SMS Reminders

    11 May 2018

    How-to guides

    28 March 2018

    GDPR & data processing – what are your responsibilities?

    Are you a data controller or a data processor – and what do you need to do in either capacity to ensure you’re GDPR compliant?

    Customer Data, Data Protection, GDPR, Privacy Policy

    28 March 2018

    Marketing

    19 March 2018

    What is the open rate for SMS in 2018?

    With attention spans decreasing, we wanted to see how SMS performs in 2018, and whether there was any difference between age groups and countries. Our survey gathered 992 responses and revealed…

    Broadcast SMS, Bulk SMS, SMS Marketing, SMS Reminders

    19 March 2018

    How-to guides

    2 March 2018

    How to use Excel to import your contacts into Echo [infographic]

    If your list of telephone numbers is full of inconsistent spacing and symbols, here’s a step by step guide to formatting your data using Excel.

    Customer Data, Echo, Infographic

    2 March 2018

    Finance & DCAs

    1 March 2018

    Improving the customer experience in financial services

    In a market where providers are trying to to find ways to win new customers and keep the ones they already have, collecting customer feedback is essential. Find out how SMS Surveys does this in a cost-effective and convenient way.

    Customer Data, Customer Experience, Customer Feedback, Finance industry, SMS Surveys

    1 March 2018

    How-to guides

    13 February 2018

    3 creative and compliant ways to gain consent

    Making the distinction between customers, ex-customers and prospects, we’re hoping to help you find an approach to communication that will meet the requirements of the GDPR legislation.

    Customer Data, Data Protection, GDPR

    13 February 2018

    How-to guides

    8 February 2018

    GDPR and text messaging – what you need to know

    We’re increasingly being asked, “Will I still be able to send SMS to customers after the GDPR legislation comes into effect?” This article sets out to answer that question.

    Customer Data, Data Protection, GDPR

    8 February 2018

    Finance & DCAs

    1 February 2018

    Are you making the most of SMS in the Financial sector?

    Many financial service providers have realised the potential of SMS for having more engaging customer interactions, but few have realised just how many ways it can help. So what are the different applications?

    Business Communication, Debt Collection, Finance industry, SMS Alerts

    1 February 2018

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