How-to guides
29 September 2020
New research from Esendex suggests many businesses invest zero time into asking their customer base what … read more
29 September 2020
Tag Archive: Customer Satisfaction
How-to guides
Partners
12 September 2018
Along with transactional and broadcast sends, a variety of other SMS tools are available to IT Solution … read more
12 September 2018
Healthcare
14 August 2018
Many healthcare providers have realised the potential of SMS for having more engaging patient interactions … read more
14 August 2018
Finance & DCAs
16 October 2017
Earlier this year, the Financial Conduct Authority published a comprehensive report on customer complaints … read more
16 October 2017
Marketing
21 July 2017
Tenants and property buyers are the latest victims of poor communication according to the Property Ombudsman. … read more
21 July 2017
Marketing
29 November 2016
While they have improved our ability to multi-task, smartphones and their capabilities have left us with … read more
29 November 2016
How-to guides
11 August 2016
Recently, an Esendex customer started using SMS Surveys as a means of gathering feedback from customers … read more
11 August 2016