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Automotive
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Education
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Finance & DCAs
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Finance & DCAs

25 June 2020

What to do when payment holidays come to an end?

In the UK, 1.8 million homeowners joined the mortgage payment holiday scheme amid the coronavirus … read more

Banking, Financial Services, mobile collections, Mobile Journeys

25 June 2020

Finance & DCAs

24 April 2020

How technology can support banks to effectively communicate during a crisis

As a country, we are living through unprecedented times, with uncertainty being felt in almost all areas … read more

Banking, Business Critical Communication

24 April 2020

Finance & DCAs

16 October 2017

What’s wrong with customer service in financial services?

Earlier this year, the Financial Conduct Authority published a comprehensive report on customer complaints … read more

Banking, Chatbots, Customer Complaints, Customer Satisfaction, Customer Service, Debt Collection, Self-service, SMS Chat, Text 2 Callback

16 October 2017

Finance & DCAs

5 April 2017

The mobile-first banking world

Google have reported that more than 1 in 4 internet users only uses a smartphone to get online, which … read more

Banking, mobile first, payment solutions

5 April 2017

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