Tag Archive: Text 2 Callback

16 October 2017

What’s wrong with customer service in financial services?

Customer satisfaction within the banking, insurance and collection industries is low and not improving.… read more

16 October 2017

28 April 2016

Earlier this week it was announced that a hefty fine of £18m would be dished out to Scottish Power,… read more

28 April 2016

31 July 2015

88% in the financial sector believe sending SMS is effective for customer service. Read our blog post… read more

31 July 2015