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    Results for Customer Feedback

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    Automotive
    Call Centres
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    Finance & DCAs
    Hair and Beauty
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    How-to guides
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    SME

    26 March 2021

    Why SMS is such an effective delivery channel for surveys

    While many organisations are busy preparing for the re-opening and easing of restrictions, it’s important

    Customer Feedback, Mobile Journeys, SMS Surveys

    26 March 2021

    How-to guides

    29 September 2020

    Customer satisfaction survey: one in three businesses have never sought feedback

    New research from Esendex suggests many businesses invest zero time into asking their customer base what

    Customer Experience, Customer Feedback, Customer Satisfaction

    29 September 2020

    How-to guides

    31 July 2020

    A guide to collecting feedback post-Covid19

    The economic impact of the pandemic is unquestionable and as in the UK we are still in the earliest stages

    Customer Feedback, Employee Engagement, Mobile Journeys

    31 July 2020

    Partners

    12 September 2018

    Here’s how IT Solution Providers can offer their users a smarter way to collect customer data

    Along with transactional and broadcast sends, a variety of other SMS tools are available to IT Solution

    Customer Feedback, Customer Satisfaction, Marketing SMS Survey, SMS Surveys

    12 September 2018

    Recruitment

    29 June 2018

    What are SMS Surveys, and why should recruitment agencies take notice?

    SMS surveys are a fantastic way for recruiters to get to know their candidates and clients better. For

    Customer Feedback, Recruitment, SMS Surveys

    29 June 2018

    Finance & DCAs

    1 March 2018

    Improving the customer experience in financial services

    Accenture recently published a series of articles on 'The Agile Bank', and at the core of their research

    Customer Data, Customer Experience, Customer Feedback, Finance industry, SMS Surveys

    1 March 2018

    Esendex news

    28 July 2017

    Become king of your own data

    “Data is king.” Data can tell you everything you need to know about the people who are most important

    Customer Data, Customer Feedback, SMS Surveys

    28 July 2017

    Esendex news

    3 February 2017

    SMS Surveys: Yes or no?

    The landscape of customer service has radically changed in the past decade. 59% of 25-34 year olds share

    Customer Feedback, Customer Service, Mobile Marketing, SMS Surveys

    3 February 2017

    Esendex news

    5 May 2016

    3 top tips to ‘future proof’ your SME

    May is a popular month for calendar events: two bank holidays, May Day, Star Wars Day, Accounting Day

    Customer Feedback, Digital, National Small Business Week, SME, SMS Surveys, Star Wars Day

    5 May 2016

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