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    Latest from the Esendex Blog

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    Topics

    Automotive
    Black Friday
    Business messaging
    Call Centres
    Customer Service
    Education
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    Healthcare
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    How-to guides

    9 January 2017

    Protecting yourself from phishing attempts

    New phishing tactics, advice on how to protect yourself, and measures you can take as a company should you be targeted.

    9 January 2017

    Marketing

    8 September 2016

    Why responsive design doesn't mean your mobile conversions will increase

    Case studies have shown that simply having a mobile responsive website is not enough to increase conversions. So here are our top tips for improving form completion on a mobile!

    conversion rate optimisation, CRO, Mobile Friendly, Responsive Design

    8 September 2016

    How-to guides

    7 July 2016

    What's the point of the Net Promoter Score metric?

    If you’re unsure what a Net Promoter Score is, how to collect the data, and/or what the data’s telling you, this article is for you!

    Infographic, Net Promoter Score, SMS Surveys

    7 July 2016

    Call Centres

    28 April 2016

    3 lessons utility companies can learn from Scottish Power

    Earlier this week it was announced that a hefty fine of £18m would be dished out to Scottish Power, by Ofgem, after more than one million complaints were received against the energy supplier over a two
    IVR, Ofgem, Text 2 Callback, Utilities, Voice Callbacks

    28 April 2016

    Esendex news

    10 March 2016

    3 Reasons Why Sending SMS via Email Works

    Want to know how to best communicate? Well we give you 3 reasons why SMS has the edge on email and why you should consider integrating your email account to send SMS messages.

    Email, Esendex, sms

    10 March 2016

    Call Centres

    18 February 2016

    5 common mistakes to avoid with Interactive Voice Response (IVR)

    Intelligently automate the way that your business greets, communicates and supports its customers with an Interactive Voice System. But what mistakes should you avoid with your (IVR)?

    Call Centre, Contact Centre, IVR, Voice

    18 February 2016

    How-to guides

    2 February 2016

    Esendex Integration guides

    Follow our step-by-step software integration guides to make it simple to send SMS from your business application without the need for development support. Send SMS and manage your contacts and emails in one place.

    Automated SMS, Integration Guides, Software

    2 February 2016

    Esendex news

    26 January 2016

    How can ISO 27001 help you prepare for Data Protection reform?

    Your customer’s data is the most precious thing that your business owns. Make sure you protect it by choosing a business communication provider that adheres to high quality standards.

    Business Communication, Data Protection, ISO 27001

    26 January 2016

    Esendex news

    17 September 2015

    What should you look for in your SMS service provider?

    Communicating with your customers and staff is important. We’ve put together some tips to help you find the right SMS provider

    17 September 2015

    ‹ 1 … 26 27 28 29 ›
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