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    Results for Rich Messaging

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    Hospitality

    12 December 2024

    Hospitality marketing: how restaurants, bars, hotels can use SMS and WhatsApp

    Discover the benefits of introducing SMS and WhatsApp to run hospitality marketing campaigns and improve customer service and satisfaction.

    Hospitality, Mobile Marketing, Restaurants, Rich Messaging

    12 December 2024

    Finance & DCAs

    24 January 2024

    Is it time for financial services to adopt a multichannel approach to customer communication?

    In the face of the challenges presented by the coronavirus crisis, financial service providers have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.

    chat, Contact Centre, Financial Services, Rich Messaging

    24 January 2024

    Marketing

    17 August 2023

    SMS Landing Pages vs RCS Messaging: understanding the differences

    SMS Landing Pages and RCS messaging are both smart, cost-effective and intuitive channels for businesses to connect with customers in far smarter ways than they’ve ever been able to before. But how
    Infographic, RCS, Rich Messaging, SMS Landing Pages

    17 August 2023

    Marketing

    29 January 2023

    Share the love and ace customer relationships this Valentine’s Day

    Whilst maximising sales is always a top priority on Valentines Day, so should focusing on building great customer relationships. Here are our top tips to help.

    Conversational Messaging, Customer Engagement, Customer Service, Mobile Marketing, Rich Messaging, Valentine's Day, WhatsApp

    29 January 2023

    WhatsApp

    3 January 2023

    6 WhatsApp Business Platform features that will boost customer experience

    The WhatsApp business API has provided an exciting and engaging new way for businesses to send their audiences richer message content. But what are the main factors to consider before implementing the platform? Here’s everything you need to know about the newest player in the business communication market.

    Customer Experience, Rich Messaging, WhatsApp

    3 January 2023

    Retail

    21 December 2022

    WhatsApp Business for crisis management: a business continuity plan

    A robust business continuity plan ensures your retail organisation stays afloat despite disruption. Here’s how WhatsApp Business Platform can help.

    Rich Messaging, WhatsApp

    21 December 2022

    Local Government

    14 October 2020

    The key to unlocking call centre resource in local government has arrived

    In the face of the challenges presented by the coronavirus crisis, local governments have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.

    chat, Local Authority, Local Council, Local Government, Rich Messaging

    14 October 2020

    Utilities

    7 October 2020

    One simple step to saving call centre teams’ time in the utility sector

    In the face of the challenges presented by the coronavirus crisis, utility providers have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.

    chat, contact centres, Rich Messaging, Utilities

    7 October 2020

    Retail

    25 September 2020

    Does Mobile-Marketing work in the retail sector?

    In the face of the challenges presented by the coronavirus crisis, retailers have to find new ways to keep customers engaged. Here’s how mobile focused marketing can help do exactly that.

    Mobile Marketing, Retail, Rich Messaging

    25 September 2020

    1 2 ›
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    • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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