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Automotive
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Customer Service
Developers
Education
Esendex news
Finance & DCAs
Hair and Beauty
Healthcare
Hospitality
How-to guides
Local Government
Marketing
Partners
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Finance & DCAs

21 October 2020

Is it time for financial service providers to start thinking about an omnichannel approach for their contact centres?

The coronavirus has put an enormous strain on call centres, particularly in financial services, as branches … read more

chat, Contact Centre, Financial Services, Rich Messaging

21 October 2020

Finance & DCAs

25 June 2020

What to do when payment holidays come to an end?

In the UK, 1.8 million homeowners joined the mortgage payment holiday scheme amid the coronavirus … read more

Banking, Financial Services, mobile collections, Mobile Journeys

25 June 2020

Finance & DCAs

30 September 2019

Potential crises ahead for the financial sector but self serve can be the answer

The latest guidelines from the FCA are soon due to come into full force which will have a massive impact … read more

Debt Collection, Financial Services, Mobile debt collection

30 September 2019

Finance & DCAs

13 June 2018

How financial providers can get the most from SMS messaging [infographic]

SMS communications are one of the best ways for financial service providers to connect with their audience. … read more

Business Communication, Debt Collection, Financial Services, SMS Reminders

13 June 2018

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