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Hair and Beauty
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Local Government

14 October 2020

The key to unlocking call centre resource in local government has arrived

It was hard enough already for local governments before the arrival of Covid-19. Large scale budget cuts … read more

chat, Local Authority, Local Council, Local Government, Rich Messaging

14 October 2020

Local Government

15 April 2020

Why SMS should form part of local governments’ emergency communication strategy

With the range of services provided by councils being as varied as it is, the range of threats that can … read more

Emergency SMS, Local Council, Local Government

15 April 2020

Local Government

1 April 2020

How local authorities can help manage the COVID-19 crisis through effective communication

We are living through extraordinary times, and while we’ve written about the most common applications … read more

Local Authority, Local Council, Local Government

1 April 2020

Local Government

11 May 2018

How housing associations can reduce missed maintenance visits by 30%

Like the private sector before them, local authorities are having to change tactics in order to engage … read more

Housing, Local Council, Local Government, SMS Reminders

11 May 2018

Local Government

26 October 2016

Is a Local Authority 'too big to fail'?

I recently had the pleasure of hearing a talk on 'The Future of Local Government' at the IRRV Conference, … read more

Digital, Local Authority, Local Council, Local Government

26 October 2016

Local Government

14 April 2016

Are local authorities making the most of digital? [infographic]

It is estimated that by 2020 local authorities could be facing a funding gap of up to £9.5 billion (LGA). … read more

Broadcast SMS, Digital, Local Authority, Local Council, Local Government, Two-Way SMS

14 April 2016

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