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    Local Government

    10 November 2021

    Is there a better way to collect council tax for local authorities?

    Local Authorities in the UK face potentially one of their biggest challenges to date over the next 12

    Council tax, Local Authority, Local Council, Local Government, mobile collections

    10 November 2021

    Local Government

    14 October 2020

    The key to unlocking call centre resource in local government has arrived

    It was hard enough already for local governments before the arrival of Covid-19. Large scale budget cuts

    chat, Local Authority, Local Council, Local Government, Rich Messaging

    14 October 2020

    Local Government

    15 April 2020

    Why SMS should form part of local governments’ emergency communication strategy

    With the range of services provided by councils being as varied as it is, the range of threats that can

    Emergency SMS, Local Council, Local Government

    15 April 2020

    Local Government

    1 April 2020

    How local authorities can help manage the COVID-19 crisis through effective communication

    We are living through extraordinary times, and while we’ve written about the most common applications

    Local Authority, Local Council, Local Government

    1 April 2020

    Local Government

    11 May 2018

    How housing associations can reduce missed maintenance visits by 30%

    Like the private sector before them, local authorities are having to change tactics in order to engage

    Housing, Local Council, Local Government, SMS Reminders

    11 May 2018

    Local Government

    26 October 2016

    Is a Local Authority 'too big to fail'?

    I recently had the pleasure of hearing a talk on 'The Future of Local Government' at the IRRV Conference,

    Digital, Local Authority, Local Council, Local Government

    26 October 2016

    Local Government

    14 April 2016

    Are local authorities making the most of digital? [infographic]

    It is estimated that by 2020 local authorities could be facing a funding gap of up to £9.5 billion (LGA).

    Broadcast SMS, Digital, Local Authority, Local Council, Local Government, Two-Way SMS

    14 April 2016

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