Customer Service
2 February 2018
Managing customer hold times
Being placed on hold and lengthy phone queues could be causing your business to lose customers. New technology… read more
2 February 2018
Tag Archive: Call Centre
Topics
Customer Service
Call Centres
18 February 2016
5 common mistakes to avoid with Interactive Voice Response (IVR)
Intelligently automate the way that your business greets, communicates and supports its customers with… read more
18 February 2016