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    Latest from the Esendex Blog

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    Automotive
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    Retail

    30 July 2019

    SMS Landing Pages improve retail conversions on mobile by 30%

    SMS and Email are the stalwarts for digital marketing communications in the retail sector – but both have limitations. SMS Landing Pages bring the best of both together. Here’s why they work.

    retail sms, SMS Landing Pages

    30 July 2019

    Customer Service

    4 July 2019

    Customer service is a major issue for energy providers

    Customer service and experience really has been the hot topic of 2019. Every business has been racking their brains and putting plans in place to try and improve the customer experience they offer - but
    Customer Service, Utilities

    4 July 2019

    Technology

    24 April 2019

    How can businesses use SMS Landing Pages?

    SMS Landing Pages allows businesses to create bespoke mobile landing pages and send these as a rich text message to customers. Businesses of all shapes and sizes can benefit from using SMS Landing Pages and give customers a better mobile experience.

    Rich Messaging, SMS Landing Pages

    24 April 2019

    Utilities

    4 March 2019

    Reducing the cost of recovering debt in the utility sector

    Collecting debt in the utility sector can often lead down dead-ends, resulting in millions of pounds being written off. Here’s how an automated debt collection strategy can help recoup more of this debt.

    Debt Collection, Multichannel, Utilities

    4 March 2019

    Utilities

    24 January 2019

    How to make it easier to collect debt in the utility sector

    A mobile-first mindset has opened the door for many businesses to engage with customers through their smartphone, and utilities in particular can benefit from this – especially for small balance final debt collection.

    Debt Collection, Utilities

    24 January 2019

    Esendex news

    15 January 2019

    What SMS tasks can you automate through Zapier?

    Our integration with Zapier enables a businesses of all sizes and industries to improve efficiencies when dealing with multiple applications for their business messaging. Here we take you through some of the most common applications that can be applied using Zapier to trigger text messages from the applications which you business uses most.

    Esendex, SMS Integration, SMS Plugins, Zap templates, Zapier

    15 January 2019

    Technology

    5 November 2018

    How to start sending RCS campaigns

    The European launch of RCS is imminent, so we’re presently undergoing an RCS onboarding process for our customers across Europe. Follow our simple 5 step process to start sending rich messages to your customers today.

    Agent Verification, Onboarding process, RCS, Rich Communication Services, Rich Messaging

    5 November 2018

    Partners

    18 September 2018

    RCS Partner Opportunities – be the first to offer your customers the next-gen SMS solution

    While SMS has been an exceptionally effective workhorse, if the opportunity is there to offer something that makes customers’ lives even easier, as well as increasing the effectiveness of their messages, it would be in IT Solution Providers’ interests to offer this. Enter Landing Pages and RCS!

    Information Technology, Landing Pages, RCS

    18 September 2018

    Customer Service

    26 July 2018

    Customer satisfaction in the UK continues to drop

    For the first time since 2015, customer satisfaction has dropped year-on-year according to the latest UKCSI report. As customer satisfaction is directly linked to better financial performance, how can businesses improve customer satisfaction and ultimately, customer loyalty?

    business marketing, Customer Service, Mobile Marketing

    26 July 2018

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