Latest from the Esendex Blog

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8 April 2020

How to use VMN for staff communication during a crisis

SME

There are many effective channels available for businesses to communicate with their workforce, such as email, phone or letters. However, during a crisis, speed and reach are two of the most important

Business Continuity

8 April 2020

7 April 2020

How to use Messaging Studio’s PDF function for internal crisis communication

Technology

Today businesses face threats from a number of different places, whether it be a cyber attack, natural disaster or office closure. Consequently, it’s important that businesses are able to quickly share

Emergency SMS

7 April 2020

6 April 2020

Suggested templates for SMS communication in a crisis

SME

Emergency communications are key to effective crisis management. They enable your company or organisation to function as normal during and after an incident. As a crisis can be something as seemingly

Business Critical Communication, Critical messaging, Emergency SMS

6 April 2020

5 April 2020

Supporting vulnerable customers AND maintaining a healthy digital-first business during the Covid19 crisis

Finance & DCAs

COVID-19 has many different views from thought leaders on its impact, but there is one common theme – businesses are failing to implement an effective communication and continuity strategy to ensure

mobile collections, payment solutions

5 April 2020

1 April 2020

How local authorities can help manage the COVID-19 crisis through effective communication

Local Government

We are living through extraordinary times, and while we’ve written about the most common applications of mobile messaging for government bodies, we also want to face into the bigger picture. Simply,

Local Authority, Local Council, Local Government

1 April 2020

How to use landing pages for sending critical communication

Guides

During a crisis, it’s important for businesses to communicate quickly and efficiently with customers. This ensures that they are kept fully informed, feel supported and are able to take any necessary

Business Critical Communication, Critical messaging

1 April 2020

27 March 2020

How to increase online sales: advice for retailers struggling with store closures

Retail

The retail landscape has drastically changed over the last few years, with digital transactions growing and the ecommerce industry skyrocketing. According to Beeketing, new studies projected

Click and Collect, Ecommerce, retail marketing

27 March 2020

23 March 2020

3 steps to ensure business continuity in a crisis

SME

According to PwC’s Global Crisis Survey 2019, 69% of leaders have experienced at least one corporate crisis in the last 5 years — with the average number being 3. Some companies emerge from a

Business Communication, Business Continuity, Business Critical Communication

23 March 2020

13 March 2020

Best practice guide: Creating a business continuity plan

Guides

Businesses today face threats from a multitude of places, whether it’s a cyber attack, natural disaster or something as seemingly everyday as a power cut. On the whole, these types of disasters are

Business Communication, Business Continuity, Business Messaging

13 March 2020