Finance & DCAs
1 January 2018
Do or die? Collecting debt in 2018
Collecting payments has been a longstanding headache in the financial sector. The time to switch to a… read more
1 January 2018
Tag Archive: Debt Collection
Topics
Finance & DCAs
Local Government
15 November 2017
Council tax debt: is there an intelligent alternative to bailiffs?
A recent report found that council tax arrears accounted for 60% of cases sent to enforcement agents… read more
15 November 2017
Finance & DCAs
16 October 2017
What’s wrong with customer service in financial services?
Customer satisfaction within the banking, insurance and collection industries is low and not improving.… read more
16 October 2017
Finance & DCAs
25 April 2017
How Esendex and npower made the finals of the 2017 Credit Awards
npower, partnered with Esendex, has been nominated in two categories at the 2017 Credit Awards: Best… read more
25 April 2017
Finance & DCAs
23 March 2017
Getting on the front foot: key takeaways from the Utility Week Consumer Debt Conference
The main theme of the day was vulnerability: what can be achieved with a proactive and empathetic approach… read more
23 March 2017
Finance & DCAs
13 February 2017
How does the GDPR affect debt collection agencies?
13 February 2017
Finance & DCAs
23 January 2017
Power to the people: debt collection in 2017
If you're in the debt purchasing and debt collection world, it can be hard to keep up with the cultural,… read more
23 January 2017
Call Centres
19 May 2016
Smartphones are overtaking computers for online payments – are you mobile-ready?
40% of us pay bills online - loan repayments, utility bills, service charges - and as Ofcom's research… read more
19 May 2016
Esendex news
28 August 2015
Debt collection with an impact!
The use of bailiffs to collect debt in local authorities has gone up 16%. Discover how you can use SMS… read more
28 August 2015