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Latest from the Esendex Blog

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Topics

Automotive
Black Friday
Business messaging
Call Centres
Customer Service
Education
Email
Esendex
Events
Finance & DCAs
Guides
Healthcare
Hospitality
Lenders
Local Government
Marketing
Messaging API
Mobile Journeys
Partners
Product
Public Sector
RCS
Real Estate
Recruitment
Restaurants
Retail
SME
SMS
SMS Marketing
Social Housing
Sports
Technology
Travel
Uncategorized
User Experience
Utilities
WhatsApp

18 June 2020

The automotive industry: Back to business communication strategy

Automotive
Traditionally the automotive industry has played an important role in supporting the UK economy, contributing an impressive £20.2 billion in 2017 alone. However, as with most industries, Covid-19
Business Communication, Infographic

18 June 2020

2 June 2020

What can we learn from China’s retail industry

Retail
There are few industries that have been more affected by the Covid-19 outbreak than retail.  Providing 3 million UK jobs and contributing an impressive £381 billion of sales in 2018
Retail, retail marketing, retail sms

2 June 2020

28 May 2020

How can fashion retailers boost customer engagement in a post-COVID-19 world?

Retail
The long-term impact of COVID-19 on business may be felt the most in retail. As Enders Analysis puts it, it has accelerated a “significant consumer shift to online, and is bringing to a head the crisis
Retail, SMS Chat

28 May 2020

20 May 2020

Customer engagement the biggest COVID-19 challenge for 1 in 3 businesses

Esendex
New data from Esendex reveals the challenges faced by businesses across the globe – with customer engagement the biggest struggle for one in three companies. Since COVID-19, firms have been forced
Esendex, sms

20 May 2020

24 April 2020

How technology can support banks to effectively communicate during a crisis

Finance & DCAs
As a country, we are living through unprecedented times, with uncertainty being felt in almost all areas of our lives from food shortages, to health concerns and job security. However, another area that
Banking, Business Critical Communication

24 April 2020

21 April 2020

Esendex wins The Queen’s Award for Enterprise: Innovation 2020

Esendex
We’re delighted to announce that Esendex has won the Queen’s Award for Enterprise: Innovation 2020. Established in 1965, the Queen’s Award for Enterprise is the most prestigious award a UK business
Debt Collection, mobile collections

21 April 2020

16 April 2020

Protecting yourself against coronavirus SMS scams

Technology
Understandably the coronavirus pandemic has made many people worried about their wellbeing. Though there have been many heart-warming stories amidst the outbreak, unfortunately there has also been a growing
Security

16 April 2020

15 April 2020

Why SMS should form part of local governments’ emergency communication strategy

Local Government
With the range of services provided by councils being as varied as it is, the range of threats that can effect those services can also be just as large. Whether it be adverse weather conditions causing
Emergency SMS, Local Council, Local Government

15 April 2020

9 April 2020

How retailers can use mobile messaging for better business continuity communications

Retail
Threats to modern retailers come in many forms. Whether it be from cyber attacks, competitors or natural disasters, retailers should consider what their communication strategy will look like should the
Business Continuity, Emergency SMS, Retail

9 April 2020

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