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    Latest from the Esendex Blog

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    Automotive
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    Retail

    28 May 2020

    How can fashion retailers boost customer engagement in a post-COVID-19 world?

    The long-term impact of COVID-19 on business may be felt the most in retail. As Enders Analysis puts it, it has accelerated a “significant consumer shift to online, and is bringing to a head the crisis
    Retail, SMS Chat

    28 May 2020

    Esendex news

    20 May 2020

    Customer engagement the biggest COVID-19 challenge for 1 in 3 businesses

    New data from Esendex reveals the challenges faced by businesses across the globe – with customer engagement the biggest struggle for one in three companies. Since COVID-19, firms have been forced
    Esendex, sms

    20 May 2020

    Finance & DCAs

    24 April 2020

    How technology can support banks to effectively communicate during a crisis

    As a country, we are living through unprecedented times, with uncertainty being felt in almost all areas of our lives from food shortages, to health concerns and job security. However, another area that
    Banking, Business Critical Communication

    24 April 2020

    Esendex news

    21 April 2020

    Esendex wins The Queen’s Award for Enterprise: Innovation 2020

    We’re delighted to announce that Esendex has won the Queen’s Award for Enterprise: Innovation 2020. Established in 1965, the Queen’s Award for Enterprise is the most prestigious award a UK business
    Debt Collection, mobile collections

    21 April 2020

    Technology

    16 April 2020

    Protecting yourself against coronavirus SMS scams

    Understandably the coronavirus pandemic has made many people worried about their wellbeing. Though there have been many heart-warming stories amidst the outbreak, unfortunately there has also been a growing
    Security

    16 April 2020

    Local Government

    15 April 2020

    Why SMS should form part of local governments’ emergency communication strategy

    With the range of services provided by councils being as varied as it is, the range of threats that can effect those services can also be just as large. Whether it be adverse weather conditions causing
    Emergency SMS, Local Council, Local Government

    15 April 2020

    Retail

    9 April 2020

    How retailers can use mobile messaging for better business continuity communications

    Threats to modern retailers come in many forms. Whether it be from cyber attacks, competitors or natural disasters, retailers should consider what their communication strategy will look like should the
    Business Continuity, Emergency SMS, Retail

    9 April 2020

    SME

    8 April 2020

    How to use VMN for staff communication during a crisis

    There are many effective channels available for businesses to communicate with their workforce, such as email, phone or letters. However, during a crisis, speed and reach are two of the most important
    Business Continuity

    8 April 2020

    Technology

    7 April 2020

    How to use Messaging Studio’s PDF function for internal crisis communication

    Today businesses face threats from a number of different places, whether it be a cyber attack, natural disaster or office closure. Consequently, it’s important that businesses are able to quickly share
    Emergency SMS

    7 April 2020

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