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    Results for Customer Data

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    Topics

    Automotive
    Black Friday
    Business messaging
    Call Centres
    Customer Service
    Education
    Email
    Esendex news
    Events
    Finance & DCAs
    Healthcare
    Hospitality
    How-to guides
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    How-to guides

    28 March 2018

    GDPR & data processing – what are your responsibilities?

    Are you a data controller or a data processor – and what do you need to do in either capacity to ensure you’re GDPR compliant?

    Customer Data, Data Protection, GDPR, Privacy Policy

    28 March 2018

    How-to guides

    2 March 2018

    How to use Excel to import your contacts into Echo [infographic]

    If your list of telephone numbers is full of inconsistent spacing and symbols, here’s a step by step guide to formatting your data using Excel.

    Customer Data, Echo, Infographic

    2 March 2018

    Finance & DCAs

    1 March 2018

    Improving the customer experience in financial services

    In a market where providers are trying to to find ways to win new customers and keep the ones they already have, collecting customer feedback is essential. Find out how SMS Surveys does this in a cost-effective and convenient way.

    Customer Data, Customer Experience, Customer Feedback, Finance industry, SMS Surveys

    1 March 2018

    How-to guides

    13 February 2018

    3 creative and compliant ways to gain consent

    Making the distinction between customers, ex-customers and prospects, we’re hoping to help you find an approach to communication that will meet the requirements of the GDPR legislation.

    Customer Data, Data Protection, GDPR

    13 February 2018

    How-to guides

    8 February 2018

    GDPR and text messaging – what you need to know

    We’re increasingly being asked, “Will I still be able to send SMS to customers after the GDPR legislation comes into effect?” This article sets out to answer that question.

    Customer Data, Data Protection, GDPR

    8 February 2018

    SME

    4 September 2017

    3 ways to use ‘big data’ in recruitment

    The best recruiting teams will use technology that finds the right candidates and know how to use their data to provide the best possible fits for a position.

    Communication, Customer Data, Recruitment

    4 September 2017

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    • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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