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    Results for Technology

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    Automotive
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    WhatsApp
    Technology

    22 June 2022

    9 WhatsApp Business success stories

    WhatsApp for Business has been helping businesses better connect and engage with their customers at scale. Here are some great real-life examples.

    Conversational Messaging, WhatsApp

    22 June 2022

    Technology

    15 June 2022

    5 tips to use WhatsApp Business Platform to reduce customer churn

    WhatsApp Business Platform will not only get you closer to your customers but it can help you reduce customer churn. Here are 5 ways you can achieve that.

    Conversational Messaging, WhatsApp

    15 June 2022

    Technology

    14 June 2022

    How brands are using RCS messaging to boost customer engagement

    Thanks to features like live typing indicators and read receipts, RCS messaging can help you boost customer engagement. Here’s how other brands are using it.

    Conversational Messaging, Customer Engagement, RCS

    14 June 2022

    Esendex news

    27 May 2022

    How technology has changed business communication

    As we mark Queen Elizabeth II‘s Platinum Jubilee, we look at six of the technologies and trends that have shaped today’s mobile and business communication.

    Chatbots, sms, social media, WhatsApp

    27 May 2022

    Healthcare

    6 December 2021

    Patient communication: how automating healthcare communications can improve patient satisfaction

    Patients’ dissatisfaction levels are higher than ever. One of the most important aspect to improve is patient communications. Learn how Esendex can help you.

    6 December 2021

    How-to guides

    22 November 2021

    How SMS can streamline internal communications

    Research shows that in 2021, 92% of people in the UK own a smartphone, leaving a minute proportion of the population without one, a figure that is rapidly diminishing .  With the increasing popularity

    22 November 2021

    Call Centres

    30 March 2021

    Every presentation from Esendex Live! 2021

    With topics as varied as behaviourial economics and chatbots, there was something for everyone at Esendex Live! We recorded each session so you can enjoy them now at your leisure.

    30 March 2021

    Call Centres

    17 December 2020

    How technology can improve customer service while reducing call volumes

    Read how Esendex’s bespoke solutions have helped clients reduce overall call volume and associated costs, while increasing the recipient response by 32.8%.

    Customer Complaints, Customer Experience

    17 December 2020

    Technology

    16 April 2020

    Protecting yourself against coronavirus SMS scams

    Understandably the coronavirus pandemic has made many people worried about their wellbeing. Though there have been many heart-warming stories amidst the outbreak, unfortunately there has also been a growing
    Security

    16 April 2020

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    • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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