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Topics

Automotive
Black Friday
Business messaging
Call Centres
Customer Service
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Esendex
Events
Finance & DCAs
Guides
Healthcare
Hospitality
Lenders
Local Government
Marketing
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WhatsApp

14 May 2024

5 top benefits of WhatsApp Business Platform

WhatsApp

With more than 2 billion monthly users, you should be using WhatsApp Business Platform to connect with customers. Here are 5 benefits that will convince you.

Conversational Messaging

14 May 2024

16 February 2023

WhatsApp vs WhatsApp Business vs WhatsApp Business Platform

WhatsApp

Discover the key differences between WhatsApp, WhatsApp Business and WhatsApp Business Platform. Learn which option suits your business, from small-scale customer interactions to large-scale messaging solutions.

Conversational Messaging, WhatsApp

16 February 2023

29 January 2023

Share the love and ace customer relationships this Valentine’s Day

Marketing

Whilst maximising sales is always a top priority on Valentines Day, so should focusing on building great customer relationships. Here are our top tips to help.

Conversational Messaging, Customer Engagement, Customer Service, Mobile Marketing, Rich Messaging, Valentine's Day, WhatsApp

29 January 2023

22 June 2022

9 WhatsApp Business success stories

Technology

WhatsApp for Business has been helping businesses better connect and engage with their customers at scale. Here are some great real-life examples.

Conversational Messaging, WhatsApp

22 June 2022

14 June 2022

How brands are using RCS messaging to boost customer engagement

Technology

Thanks to features like live typing indicators and read receipts, RCS messaging can help you boost customer engagement. Here’s how other brands are using it.

Conversational Messaging, Customer Engagement, RCS

14 June 2022

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  • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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