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    WhatsApp

    3 January 2023

    6 WhatsApp Business Platform features that will boost customer experience

    The WhatsApp business API has provided an exciting and engaging new way for businesses to send their audiences richer message content. But what are the main factors to consider before implementing the platform? Here’s everything you need to know about the newest player in the business communication market.

    Customer Experience, Rich Messaging, WhatsApp

    3 January 2023

    Retail

    21 December 2022

    WhatsApp Business for crisis management: a business continuity plan

    A robust business continuity plan ensures your retail organisation stays afloat despite disruption. Here’s how WhatsApp Business Platform can help.

    Rich Messaging, WhatsApp

    21 December 2022

    Technology

    29 June 2022

    What is WhatsApp Business Platform and how can it boost your customer loyalty and retention?

    From offering a personalised customer experience to asynchronous conversations, WhatsApp Business Platform can help drive customer loyalty.

    Conversational Messaging, WhatsApp

    29 June 2022

    Technology

    22 June 2022

    9 WhatsApp Business success stories

    WhatsApp for Business has been helping businesses better connect and engage with their customers at scale. Here are some great real-life examples.

    Conversational Messaging, WhatsApp

    22 June 2022

    Technology

    15 June 2022

    5 tips to use WhatsApp Business Platform to reduce customer churn

    WhatsApp Business Platform will not only get you closer to your customers but it can help you reduce customer churn. Here are 5 ways you can achieve that.

    Conversational Messaging, WhatsApp

    15 June 2022

    Esendex news

    27 May 2022

    How technology has changed business communication

    As we mark Queen Elizabeth II‘s Platinum Jubilee, we look at six of the technologies and trends that have shaped today’s mobile and business communication.

    Chatbots, sms, social media, WhatsApp

    27 May 2022

    Retail

    28 April 2021

    Boosting in-store footfall: How digital communications can help

    With a footfall increase of 225% since nonessential stores reopened, it’s clear brick-and-mortar still holds a key position in the retail sector. See how your business can enhance the in-store customer experience.

    Customer Experience, mobile first, Mobile Journeys, WhatsApp

    28 April 2021

    Automotive

    20 July 2020

    How effective communication can support the auto retail sector post-Covid19

    The way customers shop for their vehicles was evolving prior to the pandemic, and has changed dramatically since. Customers are now less likely to visit forecourts and take test drives because of health
    Automotive, Landing Pages, RCS, SMS Chat, WhatsApp

    20 July 2020

    ‹ 1 2
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    • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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