WhatsApp
2 August 2023
If a business wants to have a conversation in WhatsApp, there are two key types to know about – business initiated and user initiated. Learn more here.
2 August 2023
Latest from the Esendex Blog
Topics
Topics
WhatsApp
SMS
26 July 2023
Business messaging involves various partners, networks, gateways, and protocols to ensure messages reach their intended destination. Given the complexity of this chain – and the ongoing threat from fraudsters
26 July 2023
Business messaging
21 July 2023
Barbie mania is taking over the world! The world’s favourite fashion doll is making her way onto the big screen and the press hype around Margot Robbie and Ryan Gosling’s latest movie is inspiring
21 July 2023
Healthcare
20 July 2023
Let’s begin by stating the obvious: missed appointments are an expensive waste of resources. In fact, the cost of a NHS missed appointment is on average £160. With cost-savings continually being sought
20 July 2023
SMS Marketing
16 July 2023
For marketers, finding ways to capture attention and engage your audience is crucial. One strategy that has become popular is the use of emojis in SMS marketing. Emojis add a visual element to your text
16 July 2023
WhatsApp
6 July 2023
Relations between utility providers and their customers have never been more strained. Rising energy costs mean many customers have been struggling to pay their bills and subsequently, the demand for customer
6 July 2023
SMS Marketing
29 June 2023
Your product catalogue is a goldmine of valuable data that can really help you personalise experiences to individual customers, making them more likely to engage and buy.
Not sure where to start?
29 June 2023
Finance & DCAs
19 June 2023
· The Consumer Duty will help the UK financial services industry to offer the best service to its customers.
· It comes into force from 31 July 2023 for existing
19 June 2023
Customer Service
9 June 2023
When trading is tough, businesses should focus on value. How can you provide the best omnichannel customer experience? Read our blog to find out more.
9 June 2023