Call Centres
19 August 2016
While reading "How Contact Centres Are Delivering Exceptional Customer Service" (Call Centre Helper), I … read more
19 August 2016
Results for Millennials
Call Centres
Utilities
9 August 2016
They may never have thought this day was coming but millennials have now come of age. Starting their … read more
9 August 2016
Call Centres
19 May 2016
How important is mobile as a channel for receiving payment for products and services? Asked that question, … read more
19 May 2016
Local Government
17 March 2016
The highest voter turnout in the British 2015 elections came from the 65+ age group (source: IPSOS Mori). … read more
17 March 2016