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RCS
Both rich communication services (RCS) and WhatsApp enable brands to send two-way messages supported by multimedia like pictures, videos, voicenotes, GIFs, buttons and QR codes.
WhatsApp has over
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Customer Service
New research by Esendex has revealed which industries are setting the standard in customer service and which ones are falling short – identifying the key areas where businesses are missing the mark in customer experience.
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RCS
Conversational messaging is transforming how businesses connect with customers. Learn how you can use it to engage your audience, streamline communication, and drive better results.
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WhatsApp
WhatsApp is the most popular messaging app worldwide, thanks to its rich and interactive features like polls, reactions, GIFs, buttons, pictures and video. It’s become a must-have tool for marketers
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WhatsApp
WhatsApp marketing offers a powerful way to engage customers, boost loyalty, and provide instant support. Find out how you can use WhatsApp marketing to create stronger connections and drive ROI.
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WhatsApp
Direct and convenient, it’s easy to see why WhatsApp is becoming such a popular communication tool for businesses. Many businesses have already seen how it can help them achieve their goals – whether
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WhatsApp
To market your products successfully, you’ll need to make sure your brand is where your customers are. So with more than 2 billion users worldwide, WhatsApp is a great way to drive traffic to your website,
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WhatsApp
From SMS and WhatsApp, to email and social media, there is no shortage of communication channels. But without a consistent brand voice across all and every channel, your messages might not land, and you
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WhatsApp
Whether you work for an established or an emerging brand, winning the loyalty of your customers is critical – but it’s not easy. You need to invest significant resources in nurturing relationships,
