Customer Service
12 June 2025
Discover how conversational banking is reshaping customer experience in finance with faster replies, smarter automation and deeper connections through chat, messaging apps and AI.
12 June 2025
Topics
Customer Service
Hospitality
12 December 2024
Discover the benefits of introducing SMS and WhatsApp to run hospitality marketing campaigns and improve customer service and satisfaction.
12 December 2024
Healthcare
16 October 2024
Adding SMS to their multichannel marketing strategy seems natural for pharmacies that are interested in improving their patients’ relationships and customer satisfaction.
16 October 2024
SMS Marketing
14 December 2022
SMS marketing has proved itself to be one of the most effective communication channels available for businesses. It can be used in a wide range of scenarios, including administrative updates, payment reminders,
14 December 2022
Technology
5 December 2022
It has been nearly 30 years since the first SMS was sent, so we think this is an appropriate time to celebrate it by revealing the most popular emojis. Can you already guess what makes the top spot?
What
5 December 2022
Technology
30 November 2022
With open rates of 98%, SMS is an excellent addition to a marketer's toolkit. You may have seen many great text message examples, however, there's a lot to be learned from seeing what not to do.
Below
30 November 2022
Technology
28 November 2022
It's been 30 years since the first SMS was sent. And in that time, the little text messages we send each other have become a massive part of how people and businesses communicate. It took time to catch
28 November 2022
How-to guides
15 August 2022
If you’ve clicked on this article, it’s safe to say that you’re thinking about using bulk SMS to reach your target audience.
(Great call. As it happens, we’re huge fans of bulk SMS too.)
Bulk
15 August 2022
How-to guides
1 August 2022
Businesses looking to reach a wide audience of hot prospects and existing customers often find themselves grappling with a common dilemma.
How can you launch large-scale business communications
1 August 2022