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    Latest from the Esendex Blog

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    Esendex news

    29 March 2021

    Mobile messaging adoption trends 2021

    The number of people using mobile messaging apps is projected to grow to 3 billion by 2022 (Statista),

    29 March 2021

    SME

    26 March 2021

    Why SMS is such an effective delivery channel for surveys

    While many organisations are busy preparing for the re-opening and easing of restrictions, it’s important

    Customer Feedback, Mobile Journeys, SMS Surveys

    26 March 2021

    Marketing

    19 March 2021

    How agencies can maximise customer feedback for their clients

    Marketing consultants and agencies help clients to transform their businesses, and drive both awareness

    Mobile Journeys, SMS Surveys

    19 March 2021

    Esendex news

    8 March 2021

    Esendex Live! 2021 – Speaker Line Up

    On 24th March, from 1PM-4PM GMT (14:00-17:00 CET), we're hosting Esendex Live!, our flagship event for

    8 March 2021

    Sports

    5 March 2021

    How sports and leisure businesses can use surveys to drive member engagement

    Throughout the pandemic, gyms have worked hard to make themselves Covid-secure and introduce different

    Mobile Journeys, SMS Surveys

    5 March 2021

    Customer Service

    23 February 2021

    Customer loyalty in 2021: how often do we shop around with different service providers?

    New data from Esendex shows that when it comes to customer loyalty in 2021, many customers say they don’t

    Communication, Customer communication, Utilities

    23 February 2021

    How-to guides

    22 February 2021

    5 ways charities can use SMS surveys to boost donations and help more people

    Though every sector has had to adapt to changing circumstances and restrictions throughout the pandemic,

    Charity, Mobile Journeys, SMS Surveys

    22 February 2021

    Finance & DCAs

    17 February 2021

    Esendex partners with StepChange to support people struggling with debt

    For many years, Esendex has been working closely with Financial Services, Utility companies, Telecommunications

    Debt Collection, Debt Recovery

    17 February 2021

    Call Centres

    17 February 2021

    Putting the customer first: An effective approach to call deflection

    While the UK’s vaccination programme is reason for optimism, the reality is that for businesses to

    Customer Experience, Customer Service

    17 February 2021

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