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    Latest from the Esendex Blog

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    Automotive
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    Sports

    5 March 2021

    How sports and leisure businesses can use surveys to drive member engagement

    Throughout the pandemic, gyms have worked hard to make themselves Covid-secure and introduce different

    Mobile Journeys, SMS Surveys

    5 March 2021

    Customer Service

    23 February 2021

    Customer loyalty in 2021: how often do we shop around with different service providers?

    New data from Esendex shows that when it comes to customer loyalty in 2021, many customers say they don’t

    Communication, Customer communication, Utilities

    23 February 2021

    How-to guides

    22 February 2021

    5 ways charities can use SMS surveys to boost donations and help more people

    Though every sector has had to adapt to changing circumstances and restrictions throughout the pandemic,

    Charity, Mobile Journeys, SMS Surveys

    22 February 2021

    Finance & DCAs

    17 February 2021

    Esendex partners with StepChange to support people struggling with debt

    For many years, Esendex has been working closely with Financial Services, Utility companies, Telecommunications

    Debt Collection, Debt Recovery

    17 February 2021

    Call Centres

    17 February 2021

    Putting the customer first: An effective approach to call deflection

    While the UK’s vaccination programme is reason for optimism, the reality is that for businesses to

    Customer Experience, Customer Service

    17 February 2021

    Social Housing

    29 January 2021

    Is there a better way to collect rent for social housing providers?

    Social housing providers in the UK face potentially one of their biggest challenges to date over the

    mobile collections, rent collection, social housing

    29 January 2021

    Social Housing

    18 January 2021

    The evolving landscape of rent collection in the social housing sector [infographic]

    Social housing providers are in a tricky spot right now. Unemployment and rent arrears are on the rise,

    Infographic, mobile collections, rent collection, social housing

    18 January 2021

    SME

    11 January 2021

    Business trends for 2021: Over half set to focus on customer engagement

    It’s fair to say that 2020 was a difficult year for many businesses, and as the UK heads into it’s

    Business Communication, Business Messaging, Customer Engagement, Two-Way SMS

    11 January 2021

    Finance & DCAs

    6 January 2021

    How digital communications can support mortgage application surges

    With UK unemployment rates continuing to rise and the country entering what is predicted to be one of

    Digitise processes, Mobile Journeys, Mobile Letters

    6 January 2021

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  • From SMS and WhatsApp to multi-channel mobile journeys, Esendex helps you deliver business messaging that puts the power in your customers’ hands. Create conversation and true engagement with customer-led communications.

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