SMS Marketing

Reach your audience instantly with personalised, high-impact text marketing campaigns.

With open rates of up to 98%, SMS is still one of the most effective ways to connect with your audience. Esendex helps you create and send scalable, targeted and results-driven SMS campaigns with ease.

SMS is a proven marketing channel

98%

…of SMS messages are opened, making it one of the most effective ways to reach your audience.

Source: Gartner

90%

…of text messages are read within three minutes, making SMS ideal for urgent campaigns.

Source: MobileSquared

33%

…of SMS recipients react to CTAs in SMS marketing messages, and 47% of them end up making a purchase.

Source: G2

SMS cuts through the noise. With messages that are short, direct and almost always read, it’s ideal for time-sensitive offers and personalised promotions that demand instant attention. Our platform makes it easy to send bulk or segmented campaigns with automation, personalisation and performance tracking built in.

Instant delivery and impact

Reach customers in real time with messages that land within seconds. SMS is ideal for flash sales, urgent alerts and time-sensitive promotions.

Seamless integration

Connect your existing CRM and marketing tools to Esendex with ease. Automate campaigns, personalise messages and manage everything in one place.

Make it personal

Build loyalty and drive more conversions with personalised messages, tailored offers and updates that reflect customer preferences.

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Discover the full power of our mobile messaging platform.
Request a demo from our expert solutions team now.

Discover ways to use SMS marketing

sms marketing example

Promote time-sensitive offers

Text message marketing is ideal for flash sales, limited-time discounts or exclusive offers. SMS gets your message seen fast, so it’s perfect when timing is key.

It’s a simple way to drive quick action and boost traffic or sales, all with one well-timed message straight to your customers’ phones.

Recover abandoned baskets and lost sales

Follow up with customers who didn’t complete a purchase using a timely SMS reminder. A short message or small incentive can reignite interest.

You can also use SMS to notify customers when items are back in stock or prices drop, helping recover otherwise lost sales.

basket reminder text message
sms marketing example with a vip discount code

Encourage repeat purchases and build loyalty

Reward loyal customers with tailored offers, VIP access or personalised updates. It shows you value them and keeps your brand top of mind.

SMS lets you stay in touch without being intrusive, helping drive repeat business and long-term customer value.

We are over the moon with the results we have seen from using the SMS Landing Page product and can’t believe the difference the addition of a Landing Page can make.

Stephen Harvey – Sales Manager, Moy Furniture

Moy Furniture logo

Text message marketing for your sector

Explore how businesses in sectors like yours are using text message marketing to improve results, reduce friction and enhance customer experiences.

Person next to mobile phone and and an image of discount clothing tags.

Connect with shoppers in real time using SMS campaigns that boost sales and encourage loyalty. Send personalised offers, back-in-stock alerts, order confirmations and flash sale promotions straight to their phones.

SMS puts you at the top of crowded inboxes and drives fast, measurable results online and in-store.

Deliver account updates, payment reminders and security alerts with speed and confidence. SMS provides a direct, trusted channel for communicating sensitive information while improving fraud prevention and customer trust.

With automation and personalisation built in, you can maintain compliance while enhancing the customer experience.

A woman working in healthcare using mobile phone.

Use SMS to streamline patient communication and reduce no-shows. From appointment reminders and digital check-in prompts to test result notifications and health advice, SMS delivers important updates promptly and securely.

It’s a trusted, low-effort way to improve patient engagement and satisfaction across the care journey.

Esendex, your reliable business messaging partner

20+ years experience

We’ve been helping businesses send text messages to customers for over two decades. Our team brings in-depth knowledge and technical expertise to every solution we deliver.

46,000+ customers

Organisations of all types and sizes trust Esendex to power their communications. From fast-moving retailers to highly regulated sectors, we support a wide range of messaging needs.

5B+ messages per year

Our platform is built for high performance at scale. Every year, we deliver billions of messages with the speed, security and reliability our customers rely on.

Security and compliance

We’re ISO 27001 certified and fully GDPR compliant. From data protection to message delivery, security is at the core of everything we do.

Global reach

Send messages worldwide with confidence. Our direct carrier connections and in-country knowledge ensure reliable delivery across borders.

Flexible integration

Use our intuitive web platform or connect via API. Whether you’re sending one-off messages or building complex automations, we give you the flexibility to work your way.

Read the latest sms marketing insights on our blog

Let’s start sending, together.

Discover the full power of our mobile messaging platform.