Customer stories


Consistently handling large outbound volumes and ongoing feature enhancements have proved key for this full service reseller

Rhenus Home Delivery

Enhanced customer interactions streamline operations to power growth

Rotherham Council

Making smarter use of resources and streamlining customer payment with the Esendex award-winning payment and collections solution.


Boosting mortgage completion rates and customer engagement with richer two-way messaging


Contacting customers where they’re happy to connect delivers significantly improved redemption rates.


Transactional SMS through the Esendex API has improved customer experience and added value to its estate agent and partner network


Turning SMS into a customer magnet by focusing on split testing to target new and existing audiences, with the help of the Esendex API

British Airways Holidays

Find out how British Airways Holidays used SMS Landing Pages to send more engaging and informative service disruption communications to flyers.


As one of the big 6 energy providers, collecting overdue payments is a key aspect of business success for E.ON. Find out how Esendex worked with them to develop a multichannel communication strategy, which helped provide a boost to collection rates.

Debt Managers

Using Esendex email and SMS solutions as a first touch in their contact strategy allowed Debt Managers to make first contact with customers quickly and easily.

Vaillant Group UK

Here’s how Vaillant increased customer engagement by 38% by using a combination of SMS Landing Pages and RCS technology.


Ocado are the world’s largest online grocer. Find out how Esendex helped them enjoy better communications with their customers and employees.

Law Staff Legal Recruitment

Law Staff Legal Recruitment were looking for a more visual and engaging way to connect with their candidates. Here’s how SMS Landing Pages helped.

Vaillant Group

Communicating effectively with customers and engineers has proved essential. Using SMS has helped to improve their efficiency and save costs.

Spread Eagle Hotel

With added personalisation and call to action buttons, SMS Landing Pages helped the Spread Eagle Hotel sell out all their Melbourne Cup event tickets. 


Providing new ways to supply payment reminders for financial services provider, Liberis.

Credit Unions

How SMS is proving more effective than email at keeping Plane Saver’s customers informed, and stimulating new loan enquiries.


Recruitment agencies like Your World Recruitment are saving costs, re-engaging lapsed customers and filling more positions with SMS.

Crownsavers Credit Union

Here’s how Crownsavers Credit Union used our SMS Landing Page platform to promote responsible lending to their customers.


Collecting patient feedback using SMS has presented health provider, Health Harmonie with 3 times more data than previous methods.

Red Driving School

Sending instructors booking confirmations, notifying pupils of cancellations and so on, has allowed RED to drive their business model forward.


Capgemini creates and delivers business and technology solutions – here’s how they’ve helped a major retailer launch a click-and-collect service.

Quote Me Today

SMS has helped Quote Me Today to get more mileage out of their communication – setting up or renewing policies is easier than ever!

Nottingham Forest

The safety and security of fans is paramount to Nottingham Forest Football Club – SMS helped score the winning formula to deliver this.

Somerset SIMS Support Service

The Somerset SIMS Support Service were looking for an easy to integrate and reliable method of communicating with parents while on-the-go.

Council Tax Prompts

Brighton & Hove City Council have been able to prevent further recovery action, saving time and money for customers and the council.

Plane Saver Credit Union

Plane Saver Credit Union were looking to gather more feedback from their customers in a more intelligent way. Here’s how SMS Surveys helped.

Teamwork Locksmith Ltd

Find out how Teamwork Locksmith Ltd used SMS to communicate with on-site locksmiths and reduce strain on administration departments.

Epilepsy Society

Providing care 24 hours a day, 365 days a year isn’t an easy job – but since using our SMS platform Epilepsy Society are now able to cover carer shifts quickly.


Find out how Cash4UNow increased payments, and provided a convenient platform to customers with an automated collection service using the Mobile Journeys platform

Leeds City Council

Leeds City Council use our SMS platform to assist their LeedsAlert system. It’s ideal for communicating mission-critical messages to local businesses. 


Providing extra B2B communication channels for marketing automation software provider Spotler


Communications partner DCK, wanted to offer their customers a dynamic and engaging way to connect with audiences. Here’s how SMS helped.

Moy Furniture

Having used SMS successfully for years, Moy Furniture were staggered when adding an SMS Landing Page doubled the effect of their promotion.

Fair For You

Fair for You is an award-winning, not-for-profit service providing families who do not have access to mainstream credit, the ability to purchase essential items for their home on flexible and affordable payment plans.

Helping Hands

Care provider Helping Hands, wanted to offer people using their services a new and engaging way to provide feedback. Here’s how SMS Surveys helped.

Man V Fat Logo


Award winning weight-loss program, MAN V FAT achieved 35% engagement rates with SMS Landing Pages from Esendex.

Clanwilliam Group

Find out how Clanwilliam Group partnered with Esendex to provide a bespoke, self-serve SMS management platform for their healthcare providers.