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Technology
Automation & AI Readiness Gap: Which UK sectors are falling behind?
Discover which UK industries are the most prepared for AI and automation implementation, and how SMS automation can help alleviate skills gaps.Customer Service
How conversational banking is reshaping customer experiences
Discover how conversational banking is reshaping customer experience in finance with faster replies, smarter automation and deeper connections through chat, messaging apps and AI.Healthcare
Stemming the flow: Counting the cost of missed NHS appointments
Esendex research has revealed the true cost of missed NHS appointments. Based on FOI data from NHS trusts across the UK, the findings show how simple solutions like SMS reminders could help reduce the burden.