Professional Services

Experts in creating award winning communication strategies

The Esendex Professional Services team will guide your business through every stage of creating your perfect intelligent communication workflow. Our award winning engineers will ensure that you receive the expert advice, fast delivery and cost effective solution that you’ve been waiting for.

What do our Professional Services team do?

Our team offer a variety of services to help create more engaging, smart, and cost effective communications for your business. Here are just some of the services that we offer.

Implementation services

Our Professional Services team will manage the implementation of all your Esendex products, multichannel solutions and service platforms.

Our objective is to make the process of adding an Esendex communication solution as hassle-free as possible, with measurable return on investment.

Integration services

Already using another vendor’s product, with which you need your new communication solution to work?

No problem. We have a wide range of experience in seamlessly integrating our solutions with legacy software systems, making them work in the way you want, with no learning curve.

Software consultancy

Firstly, we’ll make sure we fully understand your challenges; then our dedicated team will design a custom solution specifically for your business.

Our communication workflows are individually designed to solve your issues in a manner that drives successful outcomes and reduces costs.

Don’t just take our word for it

Here’s how Esendex partnered with npower to become an award winning communications provider.

Esendex Professional Services have recently been recognised at the 2017 Credit Awards, as the winner of the Best Credits & Collections Technology award.

We worked closely with leading energy provider npower to provide a solution which not only reduced the cost to serve each customer, but also significantly increased the amount of outstanding debt that was recouped.

Why choose Esendex Professional Services?

Here are just some of the great benefits of using a business communication workflow, which has been designed, developed and deployed by Esendex Professional Services.

Increased
engagement

Your delivery coordinator will help you reach more customers by providing mobile focused communications.

Cost effective
communications

We’ll work with your CRM data to determine the most cost effective route to contacting each customer.

Industry
best practice

Technical expertise gained via 100s of successful implementations. We’re confident we’ll add value for you.

“Partnering with the Esendex team has taken all of the stress out of implementing the platform. We couldn’t have asked for an easier delivery.”

DERMOT DOLAN – DIRECTOR OF TECHNOLOGY – CLANWILLIAM GROUP

Want to learn more about Professional Services?

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