Messaging solutions for the Transport sector
Whether businesses are looking to improve coordination between drivers, contractors and customers, or simply want to promote better customer and staff engagement, Esendex can help with automated messaging solutions.
More than your average solution
Proactive customer communications
As SMS benefits from an open rate of 95% and average response time is just 90 seconds, it is an ideal communication channel for customer reminders and updates regarding taxis and any other booked transportation.
Staff rostering and shift management
90% of all text messages are read within 3 minutes – making SMS a powerful and efficient tool for staff rostering and shift management. Particularly in situations where staff members call in sick at the last minute, or businesses have overtime available.
Effective staff communication
Over 70% of employees believe their business should be using SMS to communicate with them. Improve staff engagement with effective mobile messaging, covering everything from company announcements to emergency alerts.
Why choose Esendex?
Our communication workflows have already helped transport companies implement more efficient business processes and reduce customer no shows, with solutions which are both low-touch and cost-effective.
Easy to use portal interface
Quickly upload staff and customer data to create messages in the fastest time possible.
Wide range of communication channels
Utilise SMS, Voice, Email and richer communication channels, to improve staff and customer engagement.
Guaranteed message reliability
Direct connections to all major networks. Messages will be sent to recipients using the best route possible.
Secure data handling
Accredited to ISO 27001 by the United Kingdom Accreditation Service (UKAS).
Save your message templates for added ease of replicating customer updates and booking reminders.
We’d love to hear from you
Let us know how we can help
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