Communication solutions for social housing providers

Efficient, automated messaging solutions for Housing Associations and Not For Profit organisations

Engage residents with tailored communication solutions that enable them to access excellent customer service, report issues, manage maintenance appointments, and pay rent all through their mobile devices.

Speak with an expert

Due to the rising debt levels in the wake of Universal Credit and Covid-19, social housing providers in the UK face a unique set of challenges. Forward-thinking social housing providers have already begun to embrace mobile-focused technologies for communication and collection.

From quick and easy rent payment to appointment reminders, Esendex provides automated mobile messaging solutions which engage residents, reduce costs and increase revenue flow.

Collect rent quickly and efficiently

Use a mobile-focussed strategy to collect rent from residents in a simple and easily accessible way.

Lower operational costs

Make it easy for providers to maximise resources and lower operational expenditure using intelligent, mobile-focussed solutions.

Recover debt ethically

Increase conversions and automate the collections process by providing residents with simple, mobile-first, self-serve payment tools.

Work with experts that understand social housing

Get fast, effective solutions to your communications challenges from a provider that understands the challenges social housing providers face. Whether it’s moving away from legacy systems (like post and calls) or evolving an existing SMS strategy, Esendex delivers tailored communication solutions that address your specific needs.

Communicate quickly and efficiently

Quickly upload tenant and buyer data to create messages in the fastest time possible. Choose from our library of message templates or build your own for everything from viewing reminders to payment updates.

Empower residents to self-solve their issues with intelligent automations

Save staff time while improving collections and overall recipient engagement with communication solutions that allow residents to self-solve common issues such as rescheduling viewings and maintenance appointments, and paying rent.

Let’s start sending, together.

Discover the full power of our mobile messaging platform.

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Allow residents to engage using their preferred channels

Utilise SMS, Voice, Email and richer communication channels to promote tenant engagement. Deliver fast solutions to enquiries, without tenants and contractors having to hop between messaging channels.

Succeed with strategic support and guidance

We’re dedicated to building messaging solutions that create long-term value for your business. We offer tiered support packages that help you optimise our solutions to serve the changing objectives of your business.