An example of an SMS chat
Introducing SMS Chat...

Have real-time conversations with your customers and staff via text message. It’s not always convenient to be caught on a phone, but with SMS they can reply when it suits them. So, how can SMS Chat help you?

Better engagement with customers
No matter what industry you're in, there’s always a conversation to be had. Whether you're a pharmacist and need to discuss medication, an insurance provider sending an update, or a credit agency needing to discuss overdue payments; SMS is an effective and non-intrusive communication channel.

It's versatile
Simply send out a trigger text message and as soon as you receive a reply, a conversation will be initiated. The beauty is by having these conversations via SMS you can have multiple conversations ongoing at the same time - it’s so efficient!

Case management functionality
Each conversation can be assigned either to a specific team or an individual depending on their expertise, ensuring the right person will communicate with your stakeholders each time.


ISO 27001

registered firm

A globally recognised security standard. Protecting our customers' data is paramount.


Feefo 97%

review service

We've been awarded Gold Trusted Merchant accreditation. Our rating is at 97% for the past year!

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