The next generation of data capture...

Mobile Journeys are a quick, cost-effective and manageable way of obtaining data and insight your business needs when interacting with customers.

Integrated messaging with SMS, Voice, Mobile and Web

Integration options, intelligent messaging

Choose Mobile Journeys for their multi-channel opportunties. Our Mobile Journeys can operate independently or they can seamlessly integrate with other Esendex products - email, voice, SMS and more.

Anytime, anywhere data capture

Interact with your customers at a time and place, and in a way that suits them. Your journey can be integrated with all of the Esendex products and is available 24/7 meaning that you can be building up responses from anywhere in the world at any time of day.

anytime anywhere data capture with mobile journeys
Esendex is PCI Compliant and adheres to ISO 27001 standards

Peace of mind with robust, secure systems

Esendex is PCI DSS and ISO 27001 accredited. We recognise this is extremely important to those who operate in highly regulated environments.

Track & report on your responses

Our managed system can be tailored to suit your requirements whether you want all touchpoints or just parts to be captured. Monitor the performance of your journey, identify drop out points and improvements responsively as data is captured.

Sending SMS messages is easy
SMS messages with a 'from address'

Full support & straightforward pricing

Mobile journeys is a fully managed service, we can pass on the benefit of experience and the hundreds of hours we have spent developing. As a streamlined, cost effective alternative to binding processes, systems and infrastructure with a low intial setup cost and a manageable monthly fee, Mobile Journeys make feedback and data collection simple.

Drive traffic.
Increased responses.
Better data.
A transactional journey of information & data. 

What if you could find out what your customers really think at the single push of a button or swipe of a screen?

Our Mobile Journeys encompass a complete journey to perform instant surveys, income and expenditure assessments or applications. From the point of capture through to processing, tracking and reporting, Mobile Journeys are cost-effective and their familiarity means a much higher success rate - increased conversions.

 

No need for paperwork with enriched SMS & media.

A secure and interactive enriched media solution, our Journeys don't require the download or development of a mobile app and can be triggered simply, with a web link within an SMS or email. This means your survey, assessment or form can be received and engaged with pretty much instantly. 

 

Use for:
  • Customer satisfaction surveys
  • Market research
  • Income & expenditure assessments
  • Track & reporting on product launches
  • Staff surveys
  • Net Promoter Score
  • Renewals 
  • Questionnaires

 

"62% of people think that apps have reached market saturation and that something new is needed."

ECONSULTANCY

 

 

 

Mobile forms using Esendex mobile journeys
 
 
 

Killer data capture & feedback stats

  1.  
    Inviting users to respond to a survey by SMS rather than email achieved a 53% response rate. 
    (Question pro)
  2. 80% of people would be likely to respond to an online survey.
    (iappdragon)
  3. The average person checks their phone 150 times a day. 
    (KPCB)
  4.