Our product suites at a glance
Our professional SMS products
With more mobile devices than there are people in the world, and a 98% open rate*, SMS is one of the most effective means of communicating with your customers and staff.
When you send SMS via Esendex, you benefit from our direct connections with major networks, ISO 27001 accreditation, and robust platforms supported by experienced engineers. This means all of your messages are sent quickly, securely and reliably.
Our next generation Voice products
Our Voice product suite provides a high quality, affordable and easy to manage solution.
Inbound Voice enables businesses to route large volumes of incoming calls concurrently, reducing costs and providing a better customer experience.
Outbound Voice solutions are ideal for businesses who make a substantial number of calls to customers, enabling you to automate much of the process, and free up your agents' time for priority calls.
Mobile & Web
Triggered by a link within an email or SMS, Esendex's Mobile Journeys remove distractions and difficulties, and make it easy to complete a specific goal or task. For example, making a payment, completing a survey, or redeeming personalised coupons.
Esendex's Web Portals deliver friction-free processes for desktop and tablet, allowing your customers to scurely make a payment or complete an application, for example.
Send with meaning
If you're looking for a simple, effective way to communicate with your customers via email, particularly as part of a wider communication strategy, Esendex Email may be the solution for you.
Esendex Email is a fully managed solution. We'll work with you to craft message templates which can pull in multiple personalised fields, from customer name through to account balances.
We'll then deploy intelligent workflows to determin which customers should receive which email template, and when, either as an email-only messaging strategy or as part of a multichannel campaign.
Esendex applications by industry
Examples of how Esendex's business communication solutions have helped companies reach their goals
Driving cost savings and staff efficiency while improving patient satisfaction through the innovative use of SMS.
Transport & Logistics
From delivery notifications to taxi bookings, customer enquiries to cancellations, SMS is affordable and effective.
Communicating with staff, pupils and parents regarding emergencies, absences and reminders is easy with Esendex SMS.
Construction & Property
Whether building, selling or leasing properties, SMS helps manage stock and shift changes, and schedule appointments.
Whether your business is accounting, debt collection or loan applications, when reliability and open rates matter, SMS works.
SMS has wide applications in the public sector, including appointment reminders, staff management and application updates.