Case studies

Houseful
Transactional SMS through the Esendex API has improved customer experience and added value to its estate agent and partner network

Debt Managers
Using Esendex email and SMS solutions as a first touch in their contact strategy allowed Debt Managers to make first contact with customers quickly and easily.

Sky Sports
Delivering pin sharp TV coverage while communicating with studio, production and outside broadcast crews was made easier with real-time SMS messaging

Rhenus Home Delivery
Enhanced customer interactions streamline operations to power growth

British Airways Holidays
Find out how British Airways Holidays used SMS Landing Pages to send more engaging and informative service disruption communications to flyers.

tombola
Turning SMS into a customer magnet by focusing on split testing to target new and existing audiences, with the help of the Esendex API
Clanwilliam Group
Find out how Clanwilliam Group partnered with Esendex to provide a bespoke, self-serve SMS management platform for their healthcare providers.

Vaillant Group
Communicating effectively with customers and engineers has proved essential. Using SMS has helped to improve their efficiency and save costs.

Liberis
Providing new ways to supply payment reminders for financial services provider, Liberis.

Plane Saver Credit Union
Plane Saver Credit Union were looking to gather more feedback from their customers in a more intelligent way. Here’s how SMS Surveys helped.

Recruitment
Recruitment agencies like Your World Recruitment are saving costs, re-engaging lapsed customers and filling more positions with SMS.

Cash4UNow
With our Mobile Payments solution, Cash4UNow is able to automate their payment collection process with a convenient self-serve platform to collect payment from customers.

Council Tax Prompts
Brighton & Hove City Council have been able to prevent further recovery action, saving time and money for customers and the council.

Fair For You
Fair for You is an award-winning, not-for-profit service providing families who do not have access to mainstream credit, the ability to purchase essential items for their home on flexible and affordable payment plans.

Ocado
Ocado are the world’s largest online grocer. Find out how Esendex helped them enjoy better communications with their customers and employees.

Law Staff Legal Recruitment
Law Staff Legal Recruitment were looking for a more visual and engaging way to connect with their candidates. Here’s how SMS Landing Pages helped.

Rotherham Council
Making smarter use of resources and streamlining customer payment with the Esendex award-winning payment and collections solution.

Red Driving School
Sending instructors booking confirmations, notifying pupils of cancellations and so on, has allowed RED to drive their business model forward.

Quote Me Today
SMS has helped Quote Me Today to get more mileage out of their communication – setting up or renewing policies is easier than ever!

MAN V FAT
Award winning weight-loss program, MAN V FAT achieved 35% engagement rates with SMS Landing Pages from Esendex.
Somerset SIMS Support Service
The Somerset SIMS Support Service was looking for an easy to integrate and reliable method of communicating with parents while on-the-go.

Teamwork Locksmith Ltd
Find out how Teamwork Locksmith Ltd used SMS to communicate with on-site locksmiths and reduce strain on administration departments.

Epilepsy Society
Providing care 24 hours a day, 365 days a year isn’t an easy job – but since using our SMS platform Epilepsy Society are now able to cover carer shifts quickly.
Leeds City Council
Leeds City Council use our SMS platform to assist their LeedsAlert system. It’s ideal for communicating mission-critical messages to local businesses.

Spotler
Providing extra B2B communication channels for marketing automation software provider Spotler

DCK
Communications partner DCK, wanted to offer their customers a dynamic and engaging way to connect with audiences. Here’s how SMS helped.

Moy Furniture
Having used SMS successfully for years, Moy Furniture were staggered when adding an SMS Landing Page doubled the effect of their promotion.

Helping Hands
Care provider Helping Hands, wanted to offer people using their services a new and engaging way to provide feedback. Here’s how SMS Surveys helped.

HealthHarmonie
Collecting patient feedback using SMS has presented health provider, Health Harmonie with 3 times more data than previous methods.

E.ON
As one of the big 6 energy providers, collecting overdue payments is a key aspect of business success for E.ON. Find out how Esendex worked with them to develop a multichannel communication strategy, which helped provide a boost to collection rates.