Business SMS and communication services: Case Studies

Case Studies

Our business communication services are used by over 4000 companies worldwide. A typical customer just doesn’t exist but the following success stories highlight the varied applications and benefits of using SMS across a range of industries.

Company	Overview
	The Esendex SMS service provides leading online grocer Ocado with an efficient means of contacting customers and employees, helping them to maintain a competitive advantage. Read on
	Metcentral linked up with Esendex to make long range forecasts and live wave buoy reports available by SMS direct to mobile phones. Read on
	Citysafe provides Web based security and business continuity services to the public and private sector. Users can choose to receive alerts by email, pager or Premium Rate SMS messages charged at just 10p. Read on
	BAA Gatwick's crisis management team uses the Esendex SMS service to communicate effectively, ensuring any event with the potential to cause major disruption is kept to a minimum. Read on
	Kiddicare's dispatch and customer service teams use SMS to communicate with customers effectively, and at a low cost. Read on
	Since using Esendex’s Business SMS service Virgin Media's engineers have saved thousands of hours on wasted call outs. Its also been a big hit with customers. Read on
	Kirklees Council have implemented SMS to communicate with local residents and teams within the council. The Chatback programme, an initiative to reach out to young people in the area has particularly benefitted from the service. Read on
	Parker’s has teamed up with Esendex to offer buyers personal, independent valuations of individual cars, by text message. Read on
	Auto Windscreens and Esendex have developed a system that allows Fitting Centre Managers to automatically text messages to their Windscreen Fitters from their IT Systems with their allocated jobs. Read on
	Esendex’s Email SMS service allows users to text an information line, which deaf people can use to confirm appointments for home and safety checks and to obtain access to all relevant information. Read on
	Aware Monitoring integrated the Esendex SMS API with their website performance monitoring tool, allowing problems to be reported on quickly. Read on
	Full Circle Catering uses the Esendex Web SMS to provide quick and effective employment communication details to clients and employees. Read on
	Nottingham Forest Football Club use the Esendex Web SMS to help provide a safe and secure experience for football fans watching the games. Read on